If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Know Before You Go: Check your email the day before the tour for important details from Rosotravel, your tour operator.
Know Before You Go: Our skip-the-line tickets allow you to bypass the ticket office but during the peak season there might be a short queue for security and entry. You will have full access to the palace and gardens..
Know Before You Go: Wear comfortable shoes and dress for the weather – the tour runs rain or shine!
Know Before You Go: Have a special request? Contact Rosotravel’s customer support in advance.
Know Before You Go: We're happy to accommodate individuals with disabilities whenever possible – let us know!
Know Before You Go: We will provide private transport with hotel pickup and drop-off in a standard car (sedan) for 1-4 people, or a van for groups of 5+ people. You can book a 5-people tour for a larger vehicle.
Know Before You Go: Food and drinks are not included in the price, but you can bring packed lunch or dine at the palace restaurant.
Know Before You Go: The fountains are closed from November to March. The gardens are not green or lit up during winter, so we recommend visiting during summer.