Flexible booking: Urgent needs can be discussed, and departure can be made in as little as 2 hours.
Fast arrival: Efficient direct arrival in 30-50 minutes, saving valuable travel time.
Extended standby time: Extended service hours from 06:00 to 22:00 daily, ready to respond at any time.
1. Free waiting time: 30 minutes free waiting time at the pick-up location.
Overtime waiting fee (charged after the free waiting time ends, less than 1 hour is charged as 1 hour):
• 7-seater vehicle: ¥5,000 per hour
• 10-seater vehicle: 8,000 yen per hour
• Vehicles with 14 seats or more: ¥10,000 - ¥15,000 per hour
2. Detailed breakdown and explanation of expenses
• Night service surcharge: For rides between 22:00 and 06:00 Japan time, a service fee of ¥5,000 per hour will be charged to the driver.
3. Service fee outside the designated area:
• If the destination is outside the pre-agreed service coverage area, additional charges will be applied based on the actual mileage and time. Please be sure to consult and confirm before placing your order.
4. Child car seat:
• The first child seat can be provided free of charge (you must inform us and make an appointment in advance).
• Each additional seat costs 2,500 yen (each seat occupies approximately the space of 1.5 seats).
5. Baggage and Passenger Regulations
• Luggage restrictions: Pets, skis, surfboards, wheelchairs, golf bags, and other oversized items are not allowed in the vehicle.
• Passenger Count: All infants and children are included in the total number of passengers. Please take note.
• Overload Handling: If the actual number of passengers or luggage exceeds the vehicle's maximum capacity, the driver has the right to refuse service for safety reasons and will not be held liable. Fees already paid will not be refunded.
6. Child safety and requirements
• According to Japanese driving regulations, it is recommended that children aged 0-6 years use a child safety seat that matches their age/size when traveling in a car.
• Please make reservations in advance: If traveling with children, please specify the number of child seats required when making the reservation.
• Space Occupancy: Each child seat will occupy approximately 1.5 seats. Please take this into account when calculating the number of passengers.
7. Order Confirmation and Vehicle Information
Your order will be confirmed within 24 hours via email or messaging apps (such as WeChat, WhatsApp, or Line). If you do not receive a notification, please contact us promptly.
• Vehicle images, models, and colors shown on the website are for reference only. In case of vehicle dispatch issues, we will ensure you are served by a vehicle of equal or higher class.
8. Other important precautions
• Vehicle cleaning: If the vehicle interior becomes dirty due to passenger error (such as spilled food or drinks, vomiting, etc.), an additional deep cleaning fee will apply. We recommend that you avoid eating or drinking in the vehicle.
• Seating and luggage balance: The actual number of available passenger seats in the vehicle will decrease as the size and quantity of luggage increase. Please take this into account when booking.
• Overtime Fee: Service time is calculated from the time the driver arrives at the agreed location. Overtime caused by any reason, such as traffic congestion or passenger lateness, will be subject to an overtime surcharge as per the standard rate.
• 7-seater vehicle: ¥5,000 per hour
• 10-seater vehicle: ¥8,000 per hour
• 14-seater and above vehicles: ¥10,000 - ¥15,000 per hour
The first child seat is free; each additional seat costs 2,500 yen (each seat occupies approximately 1.5 seats).
For rides between 22:00 and 06:00 Japan time, an additional driver service fee of 5,000 yen per hour will apply.
If the interior of the vehicle becomes dirty due to passenger reasons (such as vomit, large amounts of mud, etc.) and requires special cleaning, a corresponding cleaning fee will be charged.
If the attractions on the itinerary exceed the pre-agreed coverage area, additional fees will be charged based on the actual mileage and time, with the specific amount depending on the actual itinerary on the day.
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Heart disease, Epilepsy, Pregnant women