1. Vehicle type will be arranged according to the number of people. For smaller vehicles, the driver will also act as the guide; there will be no separate tour guide, but a brief introduction to the attractions can be provided.
2. Please confirm whether the tour will proceed 2 days prior to departure. If the minimum number of participants is not reached, the tour will be cancelled.
3. The quality of the flowers is mainly affected by the weather. If the flowers are not at their best viewing time, the tour will still depart as scheduled. Tourists who are concerned about this should carefully consider when placing an order.
4. Pregnant women, people with heart conditions, people with acrophobia, and other special groups are not suitable to participate in this tour and may be refused participation. Please do not book.
5. Due to factors such as climate each year, the blooming time and flowering condition of flowers may vary, and we cannot guarantee full bloom or optimal viewing condition. Cancellation or refund requests due to unforeseen circumstances resulting in flowers not meeting expectations will not be accepted. Thank you for your understanding and cooperation.
[Information regarding vehicle license plates and tour guide]
We will contact you via email before 9:00 PM Japan time the day before departure to inform you of the meeting point, time, tour guide information, etc. If you do not receive the email, please check your spam/junk mail folder first; if you still do not receive it, please contact us promptly. If you receive multiple emails, please refer to the latest one.
[Regarding baggage privileges]
Each person may bring one piece of luggage free of charge. Any additional luggage can be paid 2000 yen per piece to the driver/guide on-site. Please be sure to indicate the number of luggage items when placing your order. If you do not inform the driver/guide in advance, the driver/guide has the right to refuse you boarding, and the tour fee will not be refunded.
[Regarding driver/guide services]
Driver-guide service: Small group tours of 4–13 people;
Driver + tour guide service: Bus tour of 14–45 people, subject to adjustment based on the number of participants on the day of departure.
The driver/guide's primary role is driving, with narration as a secondary function.
[Regarding late arrivals and refunds]
The day trip is a shared ride service. If you are late at the meeting point or attraction, the vehicle will depart on time. There will be no waiting and no refund.
[Regarding the meeting point]
Please be sure to confirm the meeting point before departure. It is recommended to arrive early to avoid missing the departure time.
This is a shared ride trip. To ensure the rights of all passengers and the smooth running of the trip, we will depart on time. We apologize for any inconvenience caused and will not wait for latecomers. Once the meeting point is confirmed, please do not change it. If you are unable to board the vehicle due to a change of meeting point for personal reasons, no refund will be issued.
[Regarding the end time]
Due to the long journey, the actual arrival time may be affected by factors such as traffic and weather. The time shown is only an estimate. Please avoid scheduling other activities after the day's itinerary is over. Our company will not be responsible for any losses caused by delays. Thank you for your understanding.
[Regarding itinerary adjustments]
This product may be subject to change due to weather or other factors. For safety reasons, staff have the right to ask guests to cease outdoor activities and will communicate with you to make alternative arrangements, subject to the actual situation on the day.
[Regarding visit time]
Transportation, sightseeing, and stopover times during the trip are subject to change based on actual conditions on the day. In case of special circumstances (such as traffic jams, weather conditions, etc.), the tour guide may reasonably adjust the order of sightseeing with the consent of the guests, without reducing the number of attractions.
[Regarding leaving the group midway]
Early departure or leaving the group midway through the tour is not permitted. If you choose to leave the group midway, the uncompleted portion will be considered a voluntary abandonment, and no refund will be given. You will be solely responsible for any accidents that occur after leaving the group. Thank you for your understanding.
Regarding force majeure
Due to unforeseen circumstances such as traffic conditions, weather, holidays, and crowds, arrival times may vary. The tour guide reserves the right to adjust or shorten the itinerary on-site, and refunds will not be issued based on such adjustments.
Please understand that if traffic congestion causes delays, our company will not bear any subsequent costs incurred.
[Regarding seating requirements]
We will do our best to assist with the arrangements, but as this is a shared tour, seating is allocated on a first-come, first-served basis. If you have any special requests, please make a note in advance. The final arrangements will be made by the tour guide on the day. Thank you for your understanding and cooperation.
[About the vehicle model]
The following are sample vehicle models (for reference only; the actual models will be arranged based on the number of participants on the day of the tour):
5–8 seats: Toyota Alphard; 9–14 seats: Toyota Hiace or equivalent; 18–22 seats: Medium-sized bus; 22 seats or more: Large bus
[Regarding the safekeeping of personal belongings]
Please keep your personal belongings safe and avoid carrying valuables. You will be responsible for any loss or damage.
[Bus Riding Regulations]
Eating strongly scented foods and ice cream is prohibited on the bus. If personal actions cause damage or soiling to the equipment on the bus, compensation will be charged according to the actual repair or cleaning costs incurred by the bus company.
[Regarding infants under three years old]
Infants under three years old can participate for free, but must inform customer service in advance and complete the remarks. If not notified in advance, they may be refused boarding on-site due to vehicle capacity limitations. Your understanding and cooperation are appreciated. Infants will not be provided with seats and must be held by a guardian throughout the journey.
[Regarding the language used for itinerary explanations]
This tour offers guided tours in Chinese, English, or Japanese, but the specific language cannot be guaranteed. The actual language of the guided tour will be determined by the supplier on the day of the tour.
[Regarding tour group passengers]
This is a group tour, and you may be joining other travelers from different language regions. Your understanding and cooperation are appreciated.
[Regarding personal preparation/health and safety]
Passengers are advised to prepare for the cold or heat in advance, taking into account the season and weather conditions of the day.
[Regarding travel dates]
Please be sure to use the services on the dates shown in your order. If you do not travel on the dates specified in your order, or change your travel dates without authorization and request to use the services, the merchant has the right to charge an additional 100% of the order amount on-site, or refuse to provide the services.
Therefore, you shall bear all consequences and responsibilities arising therefrom. Please be aware of this and strictly abide by it.