Biwako Valley Zipline Adventure
- Please confirm important information such as usage instructions, changes, and cancellation policies before proceeding to the purchase screen.
- Cancellation fees will be charged from the day of purchase.
- Business hours and content may change depending on various conditions, including weather. Please check the "Current Business Status" and "Today's Business Status" on our website before setting off.
- Zipline participation requirements Height: up to 195cm
Weight: 30kg - 100kg
[Weight] The zip line is powered by body weight. Children who are too light may not reach the finish line and may end up hanging in mid-air. Weight is self-reported, but in some cases we may ask you to weigh in on the day. If your weight is less than 30kg, we will refuse your request and a cancellation fee will be charged. Please note this in advance.
Package Options
X-Sports
| Type of X-Sports | Zip-line |
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
— Zipline Adventure —
This attraction features six courses where you swing along ropes strung through the forest, suspended by pulleys, for an exhilarating soaring experience.
- Biwako Valley Ropeway - *The Zipline Adventure does not include a "Facility Usage Ticket (round trip ropeway, unlimited lift rides, and Biwako Terrace admission)". Please purchase a "Facility Usage Ticket (round trip ropeway, unlimited lift rides, and Biwako Terrace admission)" separately.
Opening hours:
[Green Season] April to October: 9:00 AM to 5:00 PM
*The last northbound train departs at 16:00, and trains run every 15 minutes.
*Depending on the congestion on the day, the service intervals and the first departure time may be changed.
Please come to the activity reception (Ropeway Summit Hall) at least 60 minutes before the start time.
Our staff will provide detailed explanations, so even beginners can participate with confidence.
Glide down through the great outdoors. (Photo is for illustrative purposes only.)
How to purchase online advance tickets
Purchase Notice
*The Zipline Adventure does not include a "Facility Usage Ticket (round-trip ropeway ride, unlimited lift rides, and Biwako Terrace admission)." Please purchase the "Facility Usage Ticket (round-trip ropeway ride, unlimited lift rides, and Biwako Terrace admission)" separately.
[Regarding participation for children of elementary school age and younger]
- If 1-2 children under elementary school age are participating, one adult (18 years or older) must also participate in the tour.
- If three children under elementary school age are participating, two guardians aged 18 or older must also participate in the tour.
[Regarding clothing]
- Wear comfortable clothing that you don't mind getting dirty (skirts are not allowed).
- Athletic shoes are required (sandals, heels, and other footwear that exposes the skin are not permitted).
*If it rained the day before, the ground may be muddy, so waterproof shoes are recommended. - Please remove any jewelry such as rings and earrings. We cannot be held responsible for any damage caused by dropping or other imperfections.
- Please bring a change of clothes, as the weather can change suddenly and you will sweat in the summer.
[Those who fall under the following categories are not eligible to participate]
- Pregnant women
- People who feel unwell
- People who are drinking
- Participation is limited to elementary school students and younger (junior high and high school students may participate alone).
- Those who are unable to sign the application form
- Those who do not follow the guide's instructions
- Anyone deemed dangerous by staff
[Regarding the date change]
- Changes can be made up until 6:00 PM the day before your scheduled use. For details on how to make changes, please contact KKday Customer Service.
- You can make changes up to two times per purchase.
- We will refund the difference in price due to the change in dates.
- Additional charges may apply depending on the date.
- Changes can be made during the operating period of each season.
How to Use
[How to use QR code electronic tickets (vouchers)]
Please present the QR code at the activity reception (Ropeway Summit Hall) at Biwako Valley Ropeway Summit Hall.
[Customer service contact information for customers who have made a reservation]
- For telephone inquiries, please call during the following hours: Monday to Friday, 9:00 AM to 6:00 PM (Japan Standard Time).
Customer service phone number (Japanese): 03-6161-6768
*During weekends, holidays, or busy periods, please contact us via the KKday app or email as described below. - When using the phone function of the KKday app (supports 4 languages)
• Operating hours: Monday to Sunday 08:00-22:00 (Japan Standard Time)
・How to use:
1. Download the KKday app and open "Reservation Management".
2. Click "Contact Us"
3. Clicking the "Phone" icon in the upper right corner enables free internet calls. - When using the messaging function of the KKday app
• Operating hours: Monday to Sunday 08:00-22:00 (Japan Standard Time)
・How to use: After logging in to your member page, you can send a message through the inquiry form in the reservation management section. - In the case of email
• Operating hours: Monday to Sunday 08:00-22:00 (Japan Standard Time)
• Email inquiries: service@kkday.com
How to Use Your Voucher
- Please present your QR code on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Meeting Point
Location Name: Biwako Valley Ropeway Summit Hall
Address: 1547-1 Kido, Otsu City, Shiga Prefecture, 520-0514Experience Location
Location Name: Biwako Valley
Address: 1547-1 Kido, Otsu City, Shiga Prefecture, 520-0514Cancellation Policy
- Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 30% will apply
- Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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