Meals are sold out on the day, so it is recommended to pre-order through the online ordering system. Order link: https://shop.ichefpos.com/store/BNZdJ4N8/ordering. If you do not pre-order and the food is sold out, you will need to redeem it on another day.
Due to the large number of customers both inside and outside, and the fact that all meals are made to order, there is a queue for on-site redemption. Please try to redeem your food during off-peak hours.
If the 'Cancel Order' button is not displayed when you need to cancel an order within the product's cancellation policy, and your THSR tickets have not yet been redeemed (physical tickets/QR Code/convenience store pickup), please first cancel all THSR ticket orders.
If the 'Cancel Order' button is not displayed when you need to cancel an order within the product's cancellation policy, and your THSR tickets have already been redeemed (physical tickets/QR Code/convenience store pickup), please first cancel all THSR tickets before contacting KKday customer service to request a cancellation.
If the THSR tickets have already been used or the travel date has passed, this order cannot be cancelled.
Please first select online ordering: https://shop.ichefpos.com/store/BNZdJ4N8/ordering. Scroll to the bottom of the menu page to find the KKday redemption section.