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  7. 【Hong Kong - Humen】Hong Kong High Speed Rail Ticket | Hong Kong High Speed Rail
Nombor produk #261866
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A high-speed train sits on railway tracks, with a graphic marking the route from Hong Kong to Humen Station.
Five streamlined high-speed trains stand on parallel tracks at 虎門站, beside tall barriers with green mountains visible behind them.
The modern glass exterior of Hong Kong West Kowloon Station has a red rail emblem at the entrance for high-speed trains to 虎門站.
A streamlined glass high-speed rail station stands in Hong Kong, with entrances, pedestrian paths, landscaping, and tall residential towers nearby.
A high-speed rail station in 香港 features sweeping glass roofs and landscaped paths, with the city skyline and mountains visible beyond.

【Hong Kong - Humen】Hong Kong High Speed Rail Ticket | Hong Kong High Speed Rail

China-Guangdong , Guangzhou , Huizhou/Hong Kong-Kowloon , Yau Tsim Mong , Tsim Sha Tsui Timur
5.0Cemerlang
Masa perjalanan：38 minit
Please present your passport on-site
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Product Info

－ Plan Introduction － 

1. Hong Kong West Kowloon – Humen

2. Humen – Hong Kong West Kowloon 

  • Travel time: As fast as 38 minutes (direct)



－ Highlights －

The 26-km High Speed Rail (Hong Kong Section) starts from West Kowloon and connects to the national high-speed rail network. The high-speed rail connects Hong Kong to 73 mainland stations. You can choose short-haul trains to travel to Shenzhen, Dongguan, and Guangzhou, or take long-haul trains to reach more distant destinations such as Chaoshan, Xiamen, Shanghai, and Beijing. By transferring to other high-speed trains along the way, you can reach even more destinations across the national network. Whether for business or visiting family and friends, the high-speed rail offers a comfortable and reliable journey, allowing you to explore further and wider with a brand-new travel mode!

MTR's 'Vibrant Express' and mainland trains provide 'Guangzhou-Shenzhen-Hong Kong' high-speed rail services, while long-haul services are fully provided by mainland railway operators. The MTR 'Vibrant Express' trains are designed for comfort, featuring Business, Premium, First, and Second Class carriages. They also offer thoughtful amenities such as adjustable seat backs and free charging, making your journey more comfortable.


－ Instructions －

Passengers do not need to collect physical tickets. Simply proceed to the gate and present the registered valid identification document. Children must be accompanied by an adult passenger to complete the real-name identity verification process through the assisted channel.


－ Boarding Process －

Departing from Hong Kong (from Hong Kong West Kowloon Station):

  1. Please proceed directly to the ticketing concourse on Level B1 and use your valid identification document for real-name verification and ticket checking at the self-service gates or staff-assisted counters.
  2. Before boarding, please follow the instructions for baggage and security checks, then proceed to the departure concourse on Level B3 to complete immigration procedures.
  3. After arriving at Level B3, please proceed to the ticket gate for your train and use your valid identification document to enter. The ticket gates will open 15 minutes before departure and close 5 minutes before departure.
  4. Upon arrival at the mainland station, please use your valid identification document to exit the gate.


Arriving in Hong Kong (from a mainland station):

  1. Passengers should use their valid identification document to complete real-name verification and ticket checking via self-service gates or staff-assisted channels.
  2. When heading to the ticket gate for your train, please use your valid identification document to enter and board.
  3. After arriving at West Kowloon Station, please disembark at the platform on Level B4 and follow the signs to the arrival concourse on Level B2. At the arrival concourse, please complete immigration procedures and use your valid identification document to exit the gate.


－ Important Information －

  • When booking, you must provide the passenger's Chinese and English name as shown on their travel document, nationality, and ID or passport number.
  • Children under 6 years old can travel for free. Passengers aged 6 or above but under 14 are eligible for child tickets; child age is calculated based on the date of travel. Child tickets must be purchased together with the accompanying adult's ticket. Passengers should occupy the seat assigned to them.
  • Each passenger aged 18 or above may bring one child under 6 years old for free, provided the child does not occupy a separate seat. The child's valid identification document must be provided at the time of booking. Additional accompanying children must purchase child tickets. If a child traveling for free occupies a seat, a child ticket must be purchased.
  • Tickets are only valid for the specified date, train number, and carriage class. If a passenger disembarks at an intermediate station or does not complete the entire journey, the same ticket cannot be used for the remainder of the trip.
  • Passengers must carry valid travel documents to complete immigration procedures. The Level B3 ticket gate will close 5 minutes before departure.
  • Passengers must present the original identification document that complies with the 'Rules for Cross-Boundary Passenger Transport on the Guangzhou-Shenzhen-Hong Kong High Speed Rail' to enter the station and board (including: Mainland Travel Permit for Hong Kong and Macao Residents (Home Return Permit) / Resident Identity Card of the People's Republic of China / Residence Permit for Hong Kong and Macao Residents of the People's Republic of China / Residence Permit for Taiwan Residents of the People's Republic of China / Foreign Permanent Resident ID Card of the People's Republic of China / Exit-Entry Permit for Travelling to and from Hong Kong and Macao for Residents of the Mainland of China / Mainland Travel Permit for Taiwan Residents (Tai-Bao-Zheng) / Valid passport accepted under the regulations of the People's Republic of China).
  • Passengers traveling without a valid ticket will be handled according to relevant regulations.
  • Adults holding a child ticket will be treated as traveling without a ticket.
  • Except for cases where services are affected or with the consent of train crew to pay the fare difference, passengers may not disembark beyond the destination station specified on their ticket.
  • Passengers who are deemed unfit to travel according to relevant laws, considered by the railway operator to threaten public health and safety, violate relevant laws, disrupt public order at stations or on trains, harass others, or travel in violation of rules and refuse to pay the fare difference, may be refused boarding.
  • The high-speed rail system requires every passenger to undergo real-name verification before a ticket can be issued. Please ensure you carry the original or a copy of the identification document used for booking (Mainland residents: ID card / Hong Kong and Macao residents: Home Return Permit / Taiwan residents: Tai-Bao-Zheng / Other nationals: Passport) for system real-name verification at the station. Tickets can only be issued via KKday after verification. If ticket issuance fails due to lack of real-name verification, customer service will notify the passenger separately.


－ FAQ －

Q1: Can high-speed rail tickets booked through the KKday platform be refunded or changed?

A1: If you need to apply for a refund or change, please visit a mainland station or Hong Kong West Kowloon Station for assistance.

Q2: Can the passenger's name be changed after booking?

A2: Names and identification document numbers cannot be changed after booking.

Q3: Can I choose my seat when purchasing a ticket?

A3: Seats are automatically assigned by the ticketing system, so you cannot choose your seat.

Q4: Can I check my luggage with this ticket?

A4: The high-speed rail does not provide luggage or parcel check-in services.

Q5: Are there any restrictions on carrying luggage?

A5: The maximum weight of items each passenger can carry (excluding wheelchairs for disabled passengers) is: 20 kg for adults; 10 kg for children (including children traveling for free); 35 kg for diplomats. The sum of the length, width, and height of each piece of luggage must not exceed 130 cm. Please note that passengers are not allowed to bring flammable liquids into the carriage, including hand sanitizers or sprays containing ethanol (alcohol). If necessary, please use alcohol-based disinfectant wipes instead.

Q6: How can I obtain a reimbursement voucher (receipt)?

A6: Passengers can collect reimbursement vouchers at the ticketing counters or ticket machines at Hong Kong West Kowloon Station before departure or within 180 days from the date of travel.

Q7: Can I get off at an intermediate station?

A7: Yes. Passengers can disembark early at an intermediate station on their train route, but the same ticket cannot be used to continue the remaining journey, and the fare difference will not be refunded.

Q8: Where can I find the train schedule?

A8: Passengers can check the official website of MTR Corporation. Train schedules are subject to change without prior notice; please refer to the latest official announcements.https://www.highspeed.mtr.com.hk/tc/ticket/timetable.html


－ Other Popular High-Speed Rail Routes －

Nota pembelian

Includes/Excludes

  • High speed rail ticket
  • Other personal expenses

Reminders

  • **When ordering, you must provide your identification document number and *note* the "issue date and expiry date" of your travel document for successful ticketing (Chinese residents: ID card / Hong Kong and Macau residents: Home Return Permit / Taiwan residents: Taiwan Compatriot Permit / Passport for other countries; please contact customer service after ordering to provide a copy of the document).**

  • Please be aware that if the information provided by the customer is incomplete, the ticketing time may be extended.

  • Name and identity document number cannot be changed after ticket purchase.

  • Passengers must bring valid travel documents to go through entry and exit formalities. (Including: Mainland Travel Permit for Hong Kong and Macao Residents (Return Permit)/Resident Identity Card of the People’s Republic of China/Residence Permit for Hong Kong and Macao Residents of the People’s Republic of China/Residence Permit for Taiwan Residents of the People’s Republic of China/Permanent Residence Identity Card for Foreigners of the People’s Republic of China/The People’s Republic of China Travel Permit to and from Hong Kong and Macau/ Mainland Travel Permit for Taiwan Residents (Taiwan Compatriot Permit)/ Valid passport that complies with the regulations of the People's Republic of China)

  • Children under 6 years old can ride for free. Passengers aged 6 and above and under 14 years old have child tickets. The age of the child is calculated based on the date of boarding. Child tickets must be purchased together with the ticket for the accompanying adult. Passengers should take their seats according to the number.

  • Each passenger over 18 years old can travel with a child under 6 years old who does not occupy a separate seat for free. The child's valid identity document must be provided when purchasing a ticket. Additional children traveling with you need to purchase a child ticket. Children riding free of charge should also purchase a child ticket when using a seat alone.

  • The train schedule is subject to change without prior notice. Please refer to the latest official information.

  • After confirming your ticket, if you need to change your ticket information, please go to the station at least 45 minutes before departure time to handle it.

  • The high-speed rail system requires every ticket-buying passenger to undergo real-name authentication before the ticket can be issued. Please make sure to bring the original or copy of the ID card used to purchase the ticket (Chinese residents: ID card/Hong Kong and Macao residents: Home Return Permit/Taiwan residents: Taiwan Compatriot Certificate/ Passengers from other countries: Passport), perform real-name authentication on the system at the station. After authentication, tickets can be issued normally through KKday. If ticket issuance fails due to lack of real-name authentication, customer service will notify the passenger separately.

How to Use

Passengers do not need to collect physical tickets, they can go directly to the gate to present their registered valid identity documents. Children need to be accompanied by adult passengers and go through the real-name identity verification process through the auxiliary channel.


How to Use Your Voucher

  • Please present your passport on-site
Please present a valid identification document to proceed with the boarding procedures.

Validity Period

  • The voucher must be used on the selected date and within operating hours; Invalid after expiration

Experience Location

Location Name: Experience location

Address: Hong Kong Jordan Austin Road West Hong Kong West Kowloon Station

Location Name: Humen Station

Address: Humen Station, Guantai Road, Dongguan City, Guangdong Province, China

Cancellation Policy

  • Once the order has been completed, it cannot be canceled, modified, or refunded
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.

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