Bintanで人気のHalf-day/Full-day Tours

Very poor execution of the tour. No email or communication prior to the trip, on the event day itself I have to do multiple WhatsApp and call to try to locate the driver. Driver was 20 mins late, we have wait again for 30 mins when reach destination for a « guided tour », eventually no tour, just a guy told us to go look around first where he will « come back to find us » as he needs to take other paying customer to photo with elephants first. If we know this was the case, we could have just book a taxi and buy ticket ourselves.