Important Information:
• This is a private, one-way transfer service.
• The vehicle is reserved exclusively for your group.
• Travel time may vary depending on traffic and weather conditions.
• Child seats are available upon request (subject to availability).
Baggage Policy
• Each passenger is permitted one standard suitcase and one carry-on bag.
• Oversized luggage, bicycles, sports equipment, or other special items must be declared in advance.
Before Departure
• Please provide your pickup address, drop-off address, and preferred departure time when booking the service.
• The service provider will reconfirm the details prior to the trip.
• Please arrive at the pickup location at least 10 minutes before the scheduled departure time.
• Traffic conditions during weekends, public holidays, and peak periods may affect travel time.
Please make sure to enter accurate pick-up location, time, and contact details when booking.
We will contact you before the trip via WhatsApp or other messaging apps to confirm your pick-up details.
The driver will wait up to 60 minutes at hotels or apartments. After this waiting period, if we cannot reach you or you are not present, the driver will leave and the service will be considered completed.
Please keep your phone on and check messages regularly to ensure a smooth pick-up.