Hanoi Noi Bai Airport Arrival Fast Track & Meet and Assist

Make your arrival at Hanoi Noi Bai International Airport easier and more comfortable with professional meet-and-assist service.

Upon arrival, our airport representative will meet you at the designated point in the International Terminal and assist you with the airport procedures included in your selected service.

For Standard Arrival, you will receive assistance with visa collection or visa change when needed, as well as support at the priority counter. Visa fees, if applicable, are paid directly by the passenger.

For VIP Arrival, enjoy more comprehensive assistance from the moment you meet our representative. Our staff will assist with visa procedures when needed, VIP immigration procedures, baggage collection and airport navigation. Where included, our representative can assist with immigration procedures on your behalf and escort you with your luggage to the customs area and then to your vehicle. Customs procedures are handled by the passenger.

1. Easy to Identify Your Airport Assistant

After arriving at Noi Bai Airport, proceed to the designated meeting point according to your selected service. Look for our representative holding a “Welcome to Nội Bài” sign. Once you see this sign, you have found your airport assistant.

Our representative will be waiting at the designated meeting point according to your selected service. Please keep your phone available in case our representative needs to contact you.

2. What You Can Expect

- Personal meet-and-assist service at Noi Bai International Airport

- Assistance with visa collection or visa change when required

- Priority or VIP airport procedure assistance depending on your package

- Baggage collection assistance with VIP service

- Immigration assistance where included

- Escort through the airport to the next required area

- Personal assistance from a professional airport representative

3. Important Information

- This service is for international arrivals at Noi Bai Airport.

- Please provide your correct flight number and arrival details when booking.

- Service must be booked at least 24 hours before departure time.

- Visa fees are not included and must be paid by the passenger.

- Customs procedures are handled by the passenger.

- Airport, immigration, customs and security procedures are subject to airport and government regulations.

- Public holiday surcharges may apply according to the applicable holiday calendar.