[Tourism Conditions]
Travel departure point and destination: Tokyo and Yamanashi
Trip duration: Day trip
Transportation: Bus
Bus company name: Sanshin Trading Co., Ltd.
Meals: Breakfast 0 times, Lunch 0 times, Dinner 0 times
Accommodation: None
Minimum group size: 7
Team Leader: 1
Tour guide: 0
[Travel Planning/Implementation]
Operating Company Name: Sanshin Trading Co., Ltd.
Address: 1-1-1 Jinmeiminami, Adachi-ku, Tokyo
License Number: Tokyo Governor's Registered Travel Agent No. 2, 7084
Travel Association Name: Japan Travel Association (Regular Member)
A minimum of 7 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 4 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Epilepsy, Pregnant women, Asthma, Acrophobia, Heart disease, High blood pressure
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Please ensure that the phone number/APP contact information you provided is reachable during your trip to Japan. If you are unable to join the tour due to being unreachable, late, or other reasons, no refunds or compensation will be provided.
Vehicle type: Vehicles will be arranged according to the number of participants. For small groups, a driver will also serve as the accompanying staff to provide full-time tour services; no additional tour leader or guide will be provided. Some drivers/guides may use translation software to communicate with passengers; please be aware of this before booking. This product is a shared service, meaning you will be traveling with other passengers. Participants must adhere to the designated stop times at each attraction and cooperate with the tour leader or driver/guide's arrangements. For small groups of 7–14 people, the driver will also act as the guide; the driver will not disembark to accompany the group. For bus tours of 15–49 people, a private guide will be provided; actual arrangements will be adjusted based on the number of participants on the day of the tour.
This tour includes complimentary tickets to the Fujikaze Wind Cave and Narusawa Ice Cave; the value of these tickets is not included in the tour price. If these complimentary items are unavailable due to weather, traffic control, temporary closure of the scenic areas, government announcements, force majeure, itinerary adjustments by the travel agency, or personal reasons of the traveler, it will be considered a voluntary waiver of the complimentary items. No refunds, cash rebates, or other compensation will be provided. We apologize for any inconvenience.
In the event of force majeure (including natural disasters, war, strikes, government bans, mechanical failures, traffic accidents, and other circumstances beyond the company's control) leading to trip cancellation before departure, the company will provide a full refund of the tour fee before departure. If the trip is interrupted on the departure day or during the trip due to the above reasons, the remaining tour fee will be refunded after deducting actual expenses incurred. No additional compensation claims will be accepted in such cases; any other losses or additional expenses incurred will be borne by the traveler. Return travel time may be delayed due to objective factors such as road conditions and weather on the day of the trip, especially during holidays when traffic congestion is more likely. The company will flexibly adjust the itinerary according to the actual situation, and the return time may be later than expected. If you need to take a night flight or connect to subsequent trips on the day of the trip, it is recommended to allow sufficient time to avoid affecting subsequent arrangements. No refunds or compensation will be provided for itinerary delays. Please be aware that passengers who need to catch a flight should carefully assess the situation before registering or make appropriate arrangements for subsequent trips.
The bus operates on a one-person-one-seat system to ensure the comfort and safety of every passenger. Seats cannot be reserved in advance. Depending on the actual bookings on the day, passengers of different genders may be seated next to each other; your understanding is appreciated. According to local Japanese regulations, children aged 3 and above also require a seat; therefore, children aged 3 and above will be charged the same fee as adults. If you are traveling with children, please inform customer service when placing your order. If you do not inform customer service in advance and have not paid the relevant fees, and the bus becomes overloaded due to children on the day of the tour, the tour guide has the right to refuse boarding to the child and accompanying parent in order to comply with local regulations and ensure the safety of all passengers. In this case, our company will not be held liable, and the fees already paid will not be refunded. Any additional losses incurred will be borne by the traveler. Your cooperation is appreciated.
Children and minors under the age of 18 must be accompanied by an adult with full civil capacity. Travelers aged 70 and above are advised to be accompanied by family or friends and must sign a waiver on the day of departure. To ensure your safety and the rights of other group members, if you have a chronic illness, mobility impairment, or other special health conditions, please inform us truthfully at the time of registration so that we can make necessary arrangements and assistance in advance. Any expenses incurred due to special assistance required for the traveler's personal reasons must be borne by the traveler.
If you are carrying multiple pieces or large luggage, please inform us in advance. Each passenger is limited to one suitcase.
For the return trip, you can choose to disembark at Shinjuku or Tokyo. If passengers choose to disembark at Shinjuku, the bus will stop at the Shinjuku stop; otherwise, the bus will skip Shinjuku and proceed directly to the Tokyo Station stop. Return times are for reference only; actual arrival times may be earlier due to smooth travel and good road conditions, or later due to traffic conditions or other unforeseen circumstances. If you are taking a night flight or connecting to other travel plans on the same day, it is recommended to allow ample time to avoid disrupting your itinerary.
Due to traffic conditions, congestion may occur during the trip, causing drivers to exceed their working hours. In such cases, to comply with relevant regulations, the itinerary will be adjusted to end at Shinjuku Station and will not continue to Tokyo Station. Thank you for your understanding and cooperation.