Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Transfer service departs from the Phu Quoc Airport or your local accommodation in Vinpearl Phu Quoc. You will indicate your pickup location at checkout. Please be ready for your transfer 15 minutes prior to the pickup time.
Extra fees to paid on-site:Over time (per hour): 11/11/14 USD for Car/Van/Bus (pay to transfer operator)
Late/early surcharge from 10pm to 5am 7/9/11 USD for Car/Van/Bus (pay to transfer operator)
Know in advance:Each passenger is allowed to have one 60cm (56cm x 28cm x 23cm) sized luggage with a maximum weight of 20kg and 1 small personal bag that is free of charge
Extra luggage can be denied or charged at an extra cost if there is no space in the vehicle to accommodate it
Driver is Vietnamese-speaking (other languages available upon request with surcharge)
The customer service team (English-speaking) is available on WhatsApp 24/7
The transfer service operator will contact you by email/WhatsApp within 24 hours after your booking is made to confirm your travel details
Please provide pick up date and time, number of participants, pick-up and drop-off point, flight number, full name (all passengers), year of birth (all passengers)
Waiting time for international flights is 90 minutes. For domestic flights are 60 minutes. For train station/bus station/hotel is 30 minutes