Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: You will advise your hotel address for pickup at checkout and discuss details directly with the local operator.
Extra-fees to be paid on-site:Over time (per hour): 11/11/14 USD for Car/Van/Bus (pay to transfer operator)
Late/Early surcharge from 22:00 to 5:00: 9/11/11 USD for Car/Van/Bus (pay to transfer operator)
Know in advance:Vehicle Options:-Car (4-seater vehicle): Maximum 2 passengers- Van (7-seater vehicle): Maximum 3 passengers- Bus (16-seater vehicle): Maximum 8 passengers
Each passenger is allowed to have one 24 inch (22 inch x 11 inch x 9 inch) sized luggage with a maximum weight of 20kg and 1 small personal bag that is free of charge.
Extra luggage can be denied or charged at an extra cost if there is no space in the vehicle to accommodate it
Driver: Vietnamese speaking (other languages available upon request with surcharge)
The customer service team (English speaking) is available on WhatsApp 24/7