[Taiwan] Taichung Korean-Speaking Guide One-Day Bus Tour: Sun Moon Lake Ferry, Rainbow Village, and Gaomei Wetlands Sunset

[Cancellation Policy Guide]

All cancellation requests are processed during weekday business hours (10:00 AM to 5:00 PM KST). Even if you request a cancellation on a public holiday (including local holidays) or weekend (Saturday, Sunday), the request will be processed on the following day or Monday.

The cancellation period is applied based on the departure date (=selected date), excluding weekends and public holidays. (Example: If you request a cancellation on Wednesday for a Sunday departure, refunds are not available based on the 3-day limit.)

- Cancellation up to 7 days prior to departure: Full refund

- Cancellation 6 to 4 days prior to departure: Refund after deducting 50% of the product price

- Cancellation 3 days prior to departure or on the day of departure: No full refund

If a traveler requests cancellation after a reservation is confirmed, a cancellation fee will be charged in accordance with the special terms and conditions set by the vendor. The terms and conditions below (Special Provisions under Article 6 of the Overseas Travel Terms and Conditions) are strictly based on the date of purchase. Further changes or refunds are difficult once the date has been changed.

[Important Notes Regarding Insurance]

To enroll in local Taiwan vehicle insurance and travel insurance (death, injury), it is mandatory to provide accurate Korean/English names, dates of birth, and passport numbers for all tour participants in the relevant fields when making a reservation. (Example: Hong Gil-dong/HONG GILDONG/19451223/M000000)

If essential information is not entered or inaccurate information is provided, you will not be able to purchase local Taiwan 1-day travel insurance or vehicle insurance. We assume absolutely no responsibility for any failure to purchase insurance due to this.

The local 1-day travel insurance and vehicle insurance in Taiwan covers injury and death only on the day of the tour and is valid only within Taiwan. Loss of belongings or damage is not covered, but injury is covered if treated at a Taiwanese hospital.

You may individually purchase additional travel insurance in Korea that offers more comprehensive coverage.

If information is not submitted by 11:00 AM (business days) two days prior to the tour, insurance enrollment may not be possible.

[Tour Information]

After the first meeting, the same bus and guide will travel to the Main Station for a second meeting, followed by the final departure from the Main Station. (Meeting times differ. Please be sure to check the itinerary of the product you purchased.)

※ The tour may be cancelled if the minimum number of participants is not met due to cancellations after confirmation, or if it becomes difficult to proceed with the tour due to local circumstances.

※ We do not contact you via KakaoTalk prior to the tour. We absolutely never open a chat room before the tour.

※ On the day of the tour, as other customers will be waiting, we will depart immediately without contacting you if you are late.

※ If you turned off the "Allow adding friends by phone number" feature on KakaoTalk during the tour, please turn it on on the day of the tour so that you can be added as a friend by phone number.

※ Seat assignments are not available and are on a first-come, first-served basis. You cannot change your assigned seat. You may be seated separately from your group during the tour. Since seating is important to everyone, neither the guide nor we can interfere with this matter, so we ask for your understanding.

※ Meals are not included, so please arrange for your own meals or purchase snacks during the tour.

※ Luggage can be stored on the bus, but it may not be possible depending on the situation. Please be sure to inform us in advance.

※ The time in the product name is the final departure time, and the meeting time varies by location. Please be sure to check the itinerary of the purchased product. In the event of a no-show due to incorrect verification, date changes or refunds are strictly not possible.

※ On the day of the tour, a guide will be at the meeting point holding a "Good Tour" sign. After verifying the list using your name and phone number, we will provide you with the bus number and assigned guide.

※ Guide information will be provided at the meeting point on the day of the tour.

The minimum number of participants for this tour is 12. If the minimum number of participants is not met, you will be joined on another confirmed tour or receive a full refund. We will contact you three days prior to the tour date if the minimum number of participants is not met.

Confirmation is not possible if the existing itinerary cannot be carried out due to the closure of tourist attractions, insufficient remaining seats, or if the tour cannot proceed due to local circumstances.

The time in the product name is the final departure time. Departure and meeting times vary by location, so please be sure to check the itinerary of the purchased product (date changes and refunds are not possible for no-shows due to failure to check).

You may meet at your preferred location, either Ximen Station or Taipei Main Station, at the scheduled time. As this is a join-in tour, please be sure to arrive on time for the meeting.

The above schedule is subject to change depending on local conditions.

Date changes are possible up to at least 5 days (business days) prior to the tour date (subject to seat availability).

Reservation confirmations and cancellations are processed on business days (Monday to Friday, 10:00 AM to 5:00 PM KST) and are not available on public holidays or weekends. Reservation or cancellation requests made on public holidays or weekends will be processed on Monday.

[Taiwan Public Holiday Information]

▶︎2026 Taiwan Public Holidays

Dano Festival holiday, June 19–21

September 25–28 Teachers' Day and Mid-Autumn Festival Holiday

National Day (Double Tenth Day) Holiday (October 9–11)

Liberation Day holiday weekend (October 24–26)

Constitution Day Holiday, 12/25~12/27