Please click on the redemption link in the order confirmation email, enter the verification code (skip this step if you have already logged in), and follow the on-site staff's instructions to complete the Swipe to Redeem process
Voucher Redemption Period
The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
For cancellations made 3 to 3 days prior to selected date, a cancellation fee of 50% will apply
For cancellations made 2 to 2 days prior to selected date, a cancellation fee of 80% will apply
Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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