The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
Holiday surcharges:
CNY 200, Chinese New Year
CNY 100-500, during Good Friday and Easter (depending on traffic conditions).
CNY 100, Labor Day: April 30th 00:00 to May 5th 23:59
CNY 100, National Day holiday: October 1st 00:00 to October 7th 23:59
CNY 100, Christmas Day: December 25th 00:00 to December 26th 23:59
- 🚗【Vehicle Model Description】🚗
♦️Comfortable 7-seater (randomly assigned from the following models)
It can accommodate 6 passengers.
TOYOTA ALPHARD 20 Series (Mainly Distributed Models)
TOYOTA VELLFIRE 20 Series (Mainly Distributed Models)
Mercedes-Benz V260
Other 7-seater business models in the same class
- ♦️Luxury 7-seater (randomly assigned from the following models)
It can accommodate 6 passengers.
TOYOTA ALPHARD 30/40 series
TOYOTA VELLFIRE 30/40 series
LEXUS LM
- ♦️Comfortable 8-seater (randomly assigned from the following models)
This vehicle can accommodate 7 passengers. Please do not select this model if you have fewer than 7 passengers.
Toyota Alphard 8-seater 20 Series
TOYOTA VELLFIRE 8-seater 20 Series
- 🧳【Luggage Instructions】🧳
♦️Maximum luggage capacity: 5 x 28-inch + 1 x 24-inch
♦️If the number of passengers is less than the prescribed limit, a certain amount of extra luggage may be carried.
♦️If passengers are carrying too much luggage or large, valuable items, such as items for moving, attending exhibitions, or valuable paintings and calligraphy, or photography equipment, they will need to pay a carrying fee.
♦️ Passengers are advised to keep their valuables with them at all times. If any items are lost or are deemed to be involved in smuggling, the passenger will be responsible for all losses.
♦️If the luggage contains dangerous items, the driver has the right to refuse service.
- 🌐【Border Area Information】🌐
The dispatcher will arrange the corresponding port vehicle according to the actual situation (capacity, travel time, and traffic). If you need to specify a port, please make a note when booking.
♦️Shenzhen Bay Port
Opening hours: 06:00~23:59
Luggage: Luggage will remain on the bus when traveling from Shenzhen to Hong Kong; luggage will be removed from the bus when traveling from Hong Kong to Shenzhen.
Passengers: Passengers do not need to get off the bus at Hong Kong Customs, but they do need to get off at Shenzhen Customs.
- ♦️Huanggang Port
Traffic hours: 24 hours (00:00~23:59)
Luggage: Customs regulations require that luggage be removed from the vehicle.
Passengers: Passengers do not need to get off the bus at Hong Kong Customs, but they do need to get off at Shenzhen Customs.
- ♦️Wenjindu/Liantang Port
Due to the limited number of vehicles allowed at this port, designated vehicles are not accepted.
Opening hours: 7:00-22:00
Luggage: Customs regulations require that luggage be removed from the vehicle.
Passengers: Passengers do not need to get off the bus at Hong Kong Customs, but they do need to get off at Shenzhen Customs.
- 👪【Passenger/Luggage No-Disembarkation Instructions】👪
♦️ Luggage can only be left in the vehicle when traveling from Shenzhen to Hong Kong and crossing the border at the Shenzhen Bay Port. Otherwise, you will need to carry your luggage with you when crossing the border.
♦️ Seniors aged 70 and above 👵 and wheelchair users 🦽 can pass through customs without getting off the bus; all others who do not meet the requirements must get off the bus to pass through customs on their own.
- ✈【Airport Pickup Instructions】✈
♦️If the pick-up location is Shenzhen Airport or Hong Kong Airport, please fill in your flight arrival time, and note your flight number and whether you have checked baggage.
♦️The driver will monitor your flight and estimate the travel time to the airport based on your flight's actual landing time.
♦️If passengers choose the sign-holding pick-up service, the driver will be waiting for them in the airport arrival hall holding a sign with the passenger's name on it.
♦️If passengers do not require a sign for pick-up, please inform the driver after collecting your luggage. The driver will then wait for you at the drop-off/pick-up area of parking lot P1 or P4. The driver will communicate with you in advance which parking lot to pick you up at.
- 💲【Additional Parking Instructions】💲
In addition to the pick-up and drop-off points, add one more stop.
♦️The extra charge for the same area in Shenzhen is USD 7.5, and the extra charge for the same area in Hong Kong is USD 15.
♦️Additional stops must be in the same city and administrative district as the pick-up or drop-off location. Otherwise, an additional fee will apply based on the specific location. Please consult customer service or the driver for details.
