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![[Kyoto/Osaka Hotel Baggage Delivery on the Same Day] Backpacks and bags are delivered to your next hotel on the same day, so you can enjoy hands-free sightseeing.](https://image.kkday.com/v2/image/get/c_fill%2Ch_400%2Cq_55%2Ct_webp%2Cw_500/s1.kkday.com/product_scm_10036/20260122081453_WfvLT/png)
![[Kyoto/Osaka Hotel Baggage Delivery on the Same Day] Backpacks and bags are delivered to your next hotel on the same day, so you can enjoy hands-free sightseeing.](https://image.kkday.com/v2/image/get/c_fill%2Ch_400%2Cq_55%2Ct_webp%2Cw_500/s1.kkday.com/product_scm_10036/20260122233418_1Gs4q/png)
[Kyoto/Osaka Hotel Baggage Delivery on the Same Day] Backpacks and bags are delivered to your next hotel on the same day, so you can enjoy hands-free sightseeing.
- Same-day baggage delivery between hotels in Kyoto and Osaka
- Simply leave your luggage at the hotel and it will be delivered to your next accommodation on the same day.
- Free delivery of backpacks, shopping bags, and other hand luggage
- No need to carry heavy luggage while traveling by train or sightseeing, so you can enjoy sightseeing lightly.
- Recommended for family trips, friends, and couples
- Advance reservations are required for peace of mind, and on the day of your arrival, you can simply leave your luggage at the hotel.
Package Options
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
Same-day baggage delivery service between hotels in Kyoto and Osaka | Backpacks, bags, and shopping bags delivered free of charge!
Simply leave your luggage at your hotel and we'll deliver it to your next accommodation. Leave all your heavy luggage behind and enjoy sightseeing hands-free!
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[Recommended for these people]
- Those who want to fully enjoy sightseeing even on travel days
- Those who don't want to carry not only suitcases but also backpacks and shopping bags
- Family trips, friends, couples
- Those who want to travel around Kyoto and Osaka efficiently
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[Service Features]
- Backpacks, carrier bags, shopping bags and other baggage can be checked in free of charge.
- Advance reservations are required for smooth operation on the day
- You will be notified by email when collection and delivery are complete.
- There is a compensation system in place just in case
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[Service flow]
① Reservation
Please be sure to fill in the following information in the remarks section when making a reservation.
① Name of the hotel where you will collect your luggage (the hotel where you will leave your luggage)
② Name of the hotel to which you will be delivering (the hotel where you will receive your package)
③Name of person making hotel reservation (in Roman letters)
④ The phone number registered when booking the hotel
This information will be used as confirmation when we contact the hotel in advance.
* Accommodation facilities without a front desk (private lodgings, unmanned check-in facilities, etc.) cannot be used.
② Confirmation of reservation and information
Once we have confirmed whether you can pick up your item at the hotel, we will send you an email confirming your reservation.
③ On the day: Before you leave your luggage at the hotel, we will contact both the collection hotel and the receiving hotel directly to inform them in advance that your luggage will be collected and delivered.
Please feel free to use it on the day.
Please leave your luggage at the front desk of your hotel by 10:00.
Please tell the front desk staff that you would like to reserve luggage delivery service Suitcase Express Japan.
We will send you a confirmation email between the day before and the day of your check-in. If you have any additional luggage to check in, such as a backpack, tote bag, or shopping bag, please let us know by replying to the email.
*Please check in small items together as much as possible.
④ Our staff will collect and deliver the items
Our staff will visit your hotel, take your luggage, and deliver it to your next hotel after 6:00 PM on the same day.
We will inform you of the delivery status by email.
⑤ Pick up at the arrival hotel
When you arrive at your next hotel, please tell your name at the front desk and collect your luggage.
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[Terms of Use (Participating Hotels/Areas)]
- Only accommodations with a staff member at the front desk are accepted (private lodgings are not accepted)
- Target area
Kyoto: Kamigyo Ward, Nakagyo Ward, Shimogyo Ward, Higashiyama Ward, Minami Ward
Osaka: Kita Ward/Chuo Ward
Delivery may be possible to areas other than those listed above, so please contact us for details.
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[Baggage that can be checked in/Baggage that cannot be checked in]
What you can deposit
- suitcase
- Backpacks, carrier bags, shopping bags, etc. (free)
Items that cannot be checked in
- Valuables (cash, passport, credit cards, precious metals, etc.)
- Perishable foods and foods that need to be refrigerated or frozen
- dangerous goods
- animal
[Compensation]
- In the unlikely event of loss or damage to the exterior, compensation of up to 50,000 yen per item is provided.
・Fragile items (glassware, ceramics, bottles, precision equipment, etc.) are not covered by insurance. Please pack them well before checking them in.
Types of baggage
Our delivery process, from reservation to pickup, is designed to ensure your peace of mind.
We will attach our original identification tag to your package. This is used to prevent mix-ups during delivery and as a reassuring identifier.
Purchase Notice
① Available accommodation facilities
This service is only available at hotels with a resident front desk (reception staff).
This service is not available at private lodgings, unmanned check-in facilities, or accommodations without a front desk.
② About the service area
Delivery may be possible outside the areas listed below, so please contact us for details.
- Target areas: [Kyoto] Kamigyo Ward, Nakagyo Ward, Shimogyo Ward, Higashiyama Ward, Minami Ward [Osaka] Kita Ward, Chuo Ward
③ Terms of use
This service requires the use of a large suitcase. It cannot be used with only a small suitcase or a bag.
④ Information required when making a reservation
Please be sure to fill in the following information in the remarks section when making a reservation.
① Name of the hotel where you will collect your luggage (the hotel where you will leave your luggage)
② Name of the hotel to which you will be delivering (the hotel where you will receive your package)
③Name of person making hotel reservation (in Roman letters)
④ The phone number registered when booking the hotel
This information will be used as confirmation when we contact the hotel in advance.
⑤ Confirmation of reservation
After making a reservation, we will confirm whether your luggage can be collected at the hotel.
Once confirmation is complete, we will send you a reservation completion email.
⑥ Cancellation Policy
Up until the day before use: Free cancellation
On the day of use: No refunds
⑦ About luggage
We can store suitcases, backpacks, tote bags, shopping bags, etc.
Please store small items together.
⑧ How to collect on the day
Luggage can be dropped off and picked up at the hotel front desk.
Reminders
This service requires the delivery of a large suitcase (it cannot be used for small suitcases only, or for shopping bags/backpacks only). Shopping bags/backpacks will only be delivered free of charge if they are checked in at the same time as a large suitcase.
This service is only available at hotels with a resident front desk (reception staff). *This service is not available at private accommodations or facilities with unmanned check-in.
Please book this luggage delivery service only after your accommodation reservation is confirmed. (If your accommodation is not yet confirmed, there may be difficulties in us contacting the hotel in advance.)
Please be sure to include the following information in the comments section when making your reservation: ① Name of the hotel from which your luggage will be picked up (the hotel where you will leave your luggage) ② Name of the hotel from which your luggage will be delivered (the hotel from which you will receive your luggage) ③ Name of the person who made the hotel reservation (in Roman letters) ④ Phone number registered when making the hotel reservation. This information will be used as confirmation when we contact the hotel in advance.
Please leave your luggage at the front desk of your hotel by 10:00 AM. When leaving your luggage, please inform them that you have a reservation for the "Suitcase Express Japan luggage delivery service."
We will send you a confirmation email the day before or on the day of your arrival. If you have any additional luggage to check in besides your suitcase, such as backpacks, tote bags, or shopping bags, please be sure to reply to that email to let us know.
How to Use
How to Use Your Voucher
- Please present your order number
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