● We will send you an email with the meeting time and location for the next day's itinerary, as well as the guide's and vehicle's license plate information, before 18:00 Japan time the day before your trip. If you haven't received the email, please check your spam/junk mail folder first; if you still haven't received it, please contact us promptly. If you receive multiple emails, the latest one will be the most accurate.
● This is a small group tour with a driver-guide (the driver also acts as the tour guide; no separate guide is provided) throughout the trip. The driver will be on the bus to assist you and ensure a smooth experience. On the day of the tour, passengers who have chosen different guided languages may be placed in the same vehicle. Please feel free to communicate with the driver-guide if needed. To address any potential communication difficulties with the driver's English, we will use translation software for real-time translation.
● If some attractions are temporarily closed, the driver/guide will flexibly adjust the itinerary according to the actual situation on the day, but will still arrange exciting content for you, so please travel with peace of mind. In the event of force majeure such as traffic, weather, holidays, or large crowds, the arrival time and content of the itinerary may be adjusted (the driver/guide has the right to adjust/cut the itinerary on-site). Your understanding and cooperation are appreciated; refunds cannot be requested on this basis. Thank you for your understanding.
● Your journey is about to begin. Have a great time! Please feel free to contact us if you have any questions.
A minimum of 5 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 6 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time