The service may be suspended due to weather conditions such as typhoons and lightning. Please check the latest operating status before visiting.
There may be unavoidable cancellations due to strong winds, lightning, etc. In such cases, tickets already used will not be refunded.
[Business hours] Yuzawa Kogen Ropeway: 8:40-16:40 (last upbound trip 16:20)
[Business hours] Ropeway "Landau": 10:00-15:30 (last ride from Yuzawa Kogen side 15:00)
[Departure times] Both the Yuzawa Kogen Ropeway and the Ropeway "Lando" depart every hour on the hour, 20 minutes, and 40 minutes.
[How to use the electronic ticket (voucher)]
[Customer service contact information]
1. By phone
・Operating hours: Monday to Friday 9:00 to 18:00 *Japan time
Customer service phone number (Japanese): 03-6161-6768
*On weekends, holidays, and during busy times, please contact us via the KKday app or email as detailed below.
2. When using the phone function of the KKday app (supports 4 languages)
・Operating hours: Monday to Sunday 8:00-22:00 *Japan time
・How to use
1. Download the KKday app and open "Manage Booking"
2. Click "Contact Us"
3. Click the "Phone" icon on the top right to make free internet calls.
3. When using the messaging function on the KKday app
・Operating hours: Monday to Sunday 8:00-22:00 *Japan time
・How to use
After logging in to the member page, you can send a message via the inquiry section in the reservation management.
4. By email
Hours of operation: Monday to Sunday 8:00-22:00 *Japan time
Email inquiries: service@kkday.com