Customer Guidelines:
You will receive a final information email from KTIC titled:【Tour Date】- Booking Confirmation & Important Notice - HIS【Tour Reservation Number】.
Please read it carefully and ask questions if necessary.
Please arrive at the meeting location 10 minutes prior to the departure time.
IMPORTANT: The tour will depart according to the schedule and will not wait for late arrivals.
Please be aware that weekends, holidays, and event days may experience high levels of congestion.
The schedule is subject to change without prior notice.
Due to traffic or other reasons, the duration of visits at each destination may be shortened, and arrival times may be delayed.
Refunds will not be provided if you fail to arrive at the meeting location on time (no show).
In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.
Please personally take responsibility for your valuables.
Please inform us of any allergies or dietary restrictions when you book. especially if the tour includes lunch.
Note: These guidelines are provided to ensure a safe and enjoyable experience. Thank you for your cooperation.
Arashiyama offers increasing accessibility, but some areas still have varied terrain. The main paths of the Bamboo Forest are relatively flat, but can be crowded. Tenryu-ji Temple has accessible routes, but traditional Japanese gardens might have steps or gravel paths. This specific tour provides dedicated assistance and a wheelchair to navigate these areas more smoothly, ensuring a comfortable experience.
The Arashiyama walking tour includes private English-speaking assistance from KTIC Friends. They provide dedicated support throughout the 5-hour journey, helping with navigation, pushing wheelchairs where needed, and offering insights into the sights. This ensures a comfortable and worry-free experience, allowing participants to fully enjoy Arashiyama's beauty.
To best experience the Arashiyama Bamboo Forest with fewer crowds, visiting early in the morning shortly after opening or late in the afternoon before closing is recommended. On a private tour, guides can also strategically navigate paths and timings to find quieter moments, allowing for a more serene experience and better photo opportunities. Weekdays are generally less busy than weekends.
To thoroughly explore Arashiyama's main attractions, including a leisurely visit to the Bamboo Forest and Tenryu-ji Temple, a duration of approximately 3 to 5 hours is generally recommended. This allows for comfortable movement, enjoying the scenery, and experiencing the tranquility of the area without feeling rushed. The private walking tour is designed for 5 hours to ensure ample time.
KTIC Friends offer personalized, English-speaking support, acting as knowledgeable companions and assistants. They guide the way through Arashiyama, help navigate challenging terrains for wheelchair users, provide explanations about the attractions, and manage the pace of the tour. Their presence ensures a smooth, enriching, and comfortable exploration of the area.
The Arashiyama wheelchair walking tour itinerary typically includes visits to the iconic Bamboo Forest and the historic Tenryu-ji Temple, a UNESCO World Heritage site known for its beautiful garden. Depending on the group's pace and preferences, the tour may also explore the Togetsukyo Bridge area and the scenic riverside, offering diverse views of Arashiyama's natural beauty.
Yes, the Arashiyama walking tour includes one wheelchair rental as standard. If additional participants in your private group also require a wheelchair, it is possible to arrange for more rentals. It's advisable to specify the number of required wheelchairs when booking to ensure all arrangements are made for your comfort and convenience during the tour.
While designed for wheelchair users with assistance, companions should be prepared for a moderate amount of pushing, especially on slight inclines or through crowded areas. Both participants and companions should wear comfortable shoes and be ready for five hours of exploration, including varying terrains. The tour pace is adaptable to ensure everyone's comfort and enjoyment.