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Product #529058
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A serene path winding through Arashiyama's iconic bamboo forest, highlighting natural beauty and tranquility for a wheelchair-accessible tour with KTIC Friends.
A KTIC Friends guide assists a smiling tourist in a rented wheelchair through Arashiyama's beautiful, accessible garden, offering a personalized tour experience.
A sequence demonstrating the easy setup and use of a compact, foldable wheelchair, emphasizing accessibility and convenience for the Arashiyama tour.
Tourists enjoying a relaxed break at an accessible cafe in Arashiyama, with a folded wheelchair nearby, emphasizing comfort and personalized private tour amenities.
The majestic Togetsukyo Bridge over the Hozugawa River in Arashiyama, surrounded by vibrant green mountains under a clear blue sky, a highlight of the accessible tour.

Arashiyama 5 Hours Walking Tour in Wheelchair with KTIC Friends


Booking confirmed within 2 working day(s)
Duration:5 hour(s)
Free cancellation 11 day(s) prior to experience date
Please present the e-voucher on-site

  • Private walking with KTIC Friends assistance.
  • One wheelchair rental is included. But you may rent more with additional charge.
  • Option of adding Kimono rental and Rickshaw ride to the tour.
  • Enjoy beautiful scenery of Arashiyama and Tenryu-ji Temple!
[5% App discount] Code: APP5OFF , HK: APP15HK

Package Options

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Product Info

This 5-hour walking tour was made especially for a family or group of friends who are going to visit Arashiyama in Kyoto and want to rent a wheelchair.
KTIC Friends will walk within a speed to accommodate your group.
By adding the options of kimono rental and rickshaw, you will have special and memorable moments with family and friends.
For any questions and concerns, please contact Kyoto Tourist Information Center at kyoto-tic@his-world.com.
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Information about tour
Place of departure and destination:From Kyoto Tourist Information Center to Arashiyama
Number of days of travel:1Day
Means of transportation:Train and walking
Name of bus company:
Meal(s):0
Minimum number of passengers to operate. 1
Number of GUIDE:1
Tour Operator Information
Company Name: H.I.S. Co., Ltd.
Department Name: Inbound Travel Division DMC Business Department West Japan Group Kansai Team
Address: Mainichi Intecio 15F 3-4-5 Umeda, Kita-ku, Osaka 530-8215, JAPAN
Tel: +81- 50-1745-1444
Registration No.: No. 724 by the Commissioner of Japan Tourism Agency
Membership: Full Member of the Japan Association of Travel Agents (JATA)
Contact Information
Department Name: Inbound Travel Division DMC Business Department West Japan Group Kansai Team
Address: Mainichi Intecio 15F 3-4-5 Umeda, Kita-ku, Osaka 530-8215, JAPAN
Tel: +81- 50-1745-1444
Opening hour :10:00~18:00
(Closed on Saturdays, Sundays, and national holidays)
General Travel Services Manager: Eri Tomiyama
*The Tour Operations Manager is responsible for transactions related to your travel at the sales office handling your travel arrangements.
If you have any questions or concerns regarding the explanations provided by the staff about this travel contract, please do not hesitate to contact the above-mentioned Tour Operations Manager.
Please read and understand the Terms and conditions below.
Travel Terms and Conditions:Domestic Package Tours
Travel Agency Terms and Conditions:Section of Package Tour Contract
Travel Terms and Conditions:Domestic Package Tours
   https://www.his-j.com/japan-tourist/pdf/terms-conditions/travel-domestic-package.pdf
   Travel Agency Terms and Conditions:Section of Package Tour Contract
   https://www.his-j.com/japan-tourist/pdf/terms-conditions/travel-agency-domestic-package.pdf

Purchase Notice


This is a private tour.
Maximum number of participants is 5 people.
Minimum number of participants is 1 person.
In addition to 1 wheelchair user, 1 adult participant is required for a child to participate.
Drinking alcohol during the tour is not allowed.
Please note that some of the buildings at the temple may look different or you may not be able to see them due to constructions.
The order of the itinerary may be partially changed.
This tour will use of a combination of train and walking.
Bringing large luggage to the tour is not allowed.

Ineligible for wheelchair usage:

Persons who cannot put their feet on the foot support (footrest) when riding.
Persons who have been drinking alcohol.
Persons who weigh 115 kg or more.
Persons who are prohibited by a doctor from using an electric wheelchair.

Reminders

  • Customer Guidelines:

  • You will receive a final information email from KTIC titled:【Tour Date】- Booking Confirmation & Important Notice - HIS【Tour Reservation Number】.

  • Please read it carefully and ask questions if necessary.

  • Please arrive at the meeting location 10 minutes prior to the departure time.

  • IMPORTANT: The tour will depart according to the schedule and will not wait for late arrivals.

  • Please be aware that weekends, holidays, and event days may experience high levels of congestion.

  • The schedule is subject to change without prior notice.

  • Due to traffic or other reasons, the duration of visits at each destination may be shortened, and arrival times may be delayed.

  • Refunds will not be provided if you fail to arrive at the meeting location on time (no show).

  • In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.

  • Please personally take responsibility for your valuables.

  • Please inform us of any allergies or dietary restrictions when you book. especially if the tour includes lunch.

  • Note: These guidelines are provided to ensure a safe and enjoyable experience. Thank you for your cooperation.

Cancellation Policy

  • Cancellations 11 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
  • For cancellations made 8 to 10 days prior to selected date, a cancellation fee of 20% will apply
  • For cancellations made 2 to 7 days prior to selected date, a cancellation fee of 30% will apply
  • For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 40% will apply
  • Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

FAQ

1. Is Arashiyama generally accessible for wheelchair users, especially in areas like the Bamboo Forest and Tenryu-ji Temple?

Arashiyama offers increasing accessibility, but some areas still have varied terrain. The main paths of the Bamboo Forest are relatively flat, but can be crowded. Tenryu-ji Temple has accessible routes, but traditional Japanese gardens might have steps or gravel paths. This specific tour provides dedicated assistance and a wheelchair to navigate these areas more smoothly, ensuring a comfortable experience.

2. What level of assistance is provided for wheelchair users during the Arashiyama walking tour?

The Arashiyama walking tour includes private English-speaking assistance from KTIC Friends. They provide dedicated support throughout the 5-hour journey, helping with navigation, pushing wheelchairs where needed, and offering insights into the sights. This ensures a comfortable and worry-free experience, allowing participants to fully enjoy Arashiyama's beauty.

3. What are the best strategies to navigate the Arashiyama Bamboo Forest while avoiding large crowds?

To best experience the Arashiyama Bamboo Forest with fewer crowds, visiting early in the morning shortly after opening or late in the afternoon before closing is recommended. On a private tour, guides can also strategically navigate paths and timings to find quieter moments, allowing for a more serene experience and better photo opportunities. Weekdays are generally less busy than weekends.

4. What is the typical duration for exploring Arashiyama's main attractions, such as the Bamboo Forest and Tenryu-ji Temple?

To thoroughly explore Arashiyama's main attractions, including a leisurely visit to the Bamboo Forest and Tenryu-ji Temple, a duration of approximately 3 to 5 hours is generally recommended. This allows for comfortable movement, enjoying the scenery, and experiencing the tranquility of the area without feeling rushed. The private walking tour is designed for 5 hours to ensure ample time.

5. What kind of support do KTIC Friends provide during the Arashiyama wheelchair walking tour?

KTIC Friends offer personalized, English-speaking support, acting as knowledgeable companions and assistants. They guide the way through Arashiyama, help navigate challenging terrains for wheelchair users, provide explanations about the attractions, and manage the pace of the tour. Their presence ensures a smooth, enriching, and comfortable exploration of the area.

6. Which key attractions are included in the Arashiyama wheelchair walking tour itinerary?

The Arashiyama wheelchair walking tour itinerary typically includes visits to the iconic Bamboo Forest and the historic Tenryu-ji Temple, a UNESCO World Heritage site known for its beautiful garden. Depending on the group's pace and preferences, the tour may also explore the Togetsukyo Bridge area and the scenic riverside, offering diverse views of Arashiyama's natural beauty.

7. Are additional wheelchair rentals available for participants beyond the one included in the Arashiyama tour?

Yes, the Arashiyama walking tour includes one wheelchair rental as standard. If additional participants in your private group also require a wheelchair, it is possible to arrange for more rentals. It's advisable to specify the number of required wheelchairs when booking to ensure all arrangements are made for your comfort and convenience during the tour.

8. What physical considerations should participants and their companions be aware of for the 5-hour Arashiyama walking tour?

While designed for wheelchair users with assistance, companions should be prepared for a moderate amount of pushing, especially on slight inclines or through crowded areas. Both participants and companions should wear comfortable shoes and be ready for five hours of exploration, including varying terrains. The tour pace is adaptable to ensure everyone's comfort and enjoyment.

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