[High-speed rail booking code & ticket collection identification code] will be provided on the order voucher 7 days before departure. Passengers who use high-speed rail electronic tickets or convenience store tickets should pick up their tickets within the time limit; passengers who choose physical paper tickets will have their tickets mailed to the designated address 7 days before departure! For more ticket collection information & FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the product's ordering instructions and related agreements carefully. If the orderer is not the passenger himself, the orderer will be in the position of an agent, which means he is obliged to fully inform the passenger of the itinerary. The ordering instructions and restrictions will be legally binding on the passenger after clicking to agree, and the passenger will not be accepted as a defense for not knowing or not understanding the matter.
Those who purchase the "Love Ticket/Respect for the Elderly Ticket" price must bring valid ID when entering and exiting the station on the day of departure for inspection by the high-speed rail station staff. If you are found without ID or there is something unusual when checked by the high-speed rail, the high-speed rail has the right to refuse your boarding and you will need to purchase another high-speed rail ticket before you can board. The original high-speed rail holiday ticket cannot be refunded or refunded.
Nangang, Taipei, Banqiao: The above three stations are not applicable for any two stations as the departure station and the arrival station (for example: the itinerary with Taipei Station as the arrival station is not applicable for Nangang and Banqiao stations to depart).
The price includes one round trip ticket for a reserved seat in a standard high-speed rail carriage; the travel date must be the same as the hotel check-in date or the departure date of the trip. A single order is limited to the same entry and exit points at the departure and destination stations, and the same train. If the trip needs to be delayed, please arrange the hotel return transfer service by yourself. The special case is a round-trip ticket, and no one-way refund is allowed.
This special high-speed rail ticket is a discounted fare, which can only be used on the same day, and is not in your name. If lost, it will not be reissued. Please keep it properly. Any alteration, defacement, or photocopy will be invalid.
If the itinerary includes accommodation, the check-in and check-out times are subject to the regulations of each hotel. If the itinerary includes accommodation, the advertised price is limited in the number of room types, and the actual room type available for sale depends on the sales situation and cannot be replaced with other room types.
For pre-orders departing after the 29th, please fill in 2~3 high-speed rail trains you want to take for the outbound and return trips in the "Order Notes". The actual train number you get will be based on the reply from the customer service staff.
Please contact KKday customer service for details of each product, payment methods, payment deadlines, and passenger rights. Please contact KKday customer service for other details such as departure point, carriage type, preferential status, number of people, price and related regulations.
The photos are for reference only, the actual situation shall be subject to the site. Some of the scenic spot pictures on this website are provided by Mo Ke Publishing Co., Ltd. and may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. Any changes to this project and its products (including but not limited to price adjustment, content, etc.) will be announced on the official website of the High Speed Rail Holiday and KKday without further notice.
When checking in at the hotel, you must present a valid ID of the "booker" and be over 20 years old.
Please contact KKday customer service for itinerary changes, refunds and other related procedures for high-speed rail tickets in this project. If you need to cancel the order, please contact KKday customer service.
- How to use the high-speed rail during holidays -
- High-speed rail holiday cancellation notice -
- High-Speed Rail Holiday Cancellation Policy -