A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 3 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 00:00). Notifications will then be sent via email
Please arrive at the designated meeting points 10 mins in advance. Late arrivals will not be permitted to join the tour, no refunds will be granted
All additional fees (Grand Canyon tickets, tips, etc.) are to be paid in cash directly to the tour guide upon departure
Please keep valuables with you at all times, driver and tour guide will not be liable for any loss or damages that occur during the tour
Tour guide will confirm the meeting time and location 1 day prior to departure. If you don't have a local number, please dial the number on your voucher (17029557777, 17029556666, 17028998999) or contact via WeChat 48 hrs prior to departure, between 8:00am and 5:00pm (GMT-8). If the tour guide cannot reach you before 9:00pm (GMT-8) the day before departure, your booking will be canceled and no refunds will be granted
Please contact the following number for any emergencies during the tour: 17026664888 or 17028587028