【Notes and terms of use for ski trips】
Force majeure and refund mechanism
Please do not participate if you have heart disease, epilepsy, are pregnant, have high blood pressure, are afraid of heights, have asthma, or have undergone major surgery or a fracture. If you insist on participating, please do so at your own risk and pay attention to your safety.
Health restrictions
Please do not participate if you have heart disease, epilepsy, are pregnant, have high blood pressure, are afraid of heights, have asthma, or have undergone major surgery or a fracture. If you insist on participating, please do so at your own risk and pay attention to your safety.
Course and meeting times
Please arrive at the designated location 5 minutes before the meeting time. Latecomers will not be accommodated to avoid disruption to the itinerary. The course content will be adjusted flexibly based on the participant's needs. Please follow the instructor's instructions.
Free time considerations
Please pay attention to your personal safety during the free slide and avoid entering the intermediate and advanced slides. If an accident occurs, please contact the instructor or staff immediately.
Clothing recommendations and responsible statement
Please refrain from wearing inappropriate clothing (e.g., down jackets, jeans, cotton pants, etc.) to avoid dampness and coldness, which may increase the risk of injury. Any discomfort or injury resulting from improper attire is your sole responsibility.
Cold weather preparation
Hokkaido's winter temperatures are extremely low, so it is recommended that you bring your own warm clothing, gloves, hats, and other accessories.
Age restrictions and participation regulations
Passengers aged 60 and above must sign a waiver on the day of the experience to participate in the course. If they fail to sign, the course will not be arranged and no refund will be provided.
Infants aged 4-6 years old and without prior experience will need to arrange a one-on-one coaching session on the day of the experience before they can participate. Those who cannot accept this arrangement will not be able to register and will not receive a refund.
Children under 4 years old are not allowed to register.
Group and order management
If you do not follow the official grouping principles when registering, customer service will notify you via email to modify your order. If you do not agree to the adjustment, we reserve the right to cancel your order.
Please read the notes and cancellation/change policy carefully
Please be sure to read and understand the relevant precautions and cancellation and change policies before placing an order. Completing your order will be deemed as you have read and agreed to these regulations.
For detailed terms and conditions, please visit: https://land110602.com/cancellation_policy/