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[Airport Transfer Service] Japan Kansai International Airport (KIX) & Osaka Itami Airport (ITM) Pick-up/Drop-off Service │ KIX/ITM ⇔ Osaka City / Kyoto / Kobe / Nara / Wakayama
- No need to waste time taking the tram or bus, saving a lot of your precious time!
- Solve the trouble of having too much luggage and provide the most comfortable pick-up and drop-off service!
- Special car pick-up: The private space of the special car saves you worry and effort!
- Carefully selected drivers: standard service specifications, giving you a better service experience!
- Free waiting time of 30 minutes for airport drop-off and 90 minutes for airport pick-up. Full refund 48 hours before departure!
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
Vehicle Types:
- Business 7-seater (Toyota Alphard 2nd Generation)
- Luxury 7-seater (Toyota Alphard 3rd Generation)
Passenger Capacity: 6 people
Luggage Capacity: 4 pieces of 28-inch luggage
- 10-seater Minibus (Toyota Hiace)
Passenger Capacity: 9 people
Luggage Capacity: 10 pieces of 28-inch luggage
※ The number of luggage items that can be stored may be adjusted flexibly according to the number of passengers. If unsure, please contact customer service.
※ When carrying more luggage, please book the appropriate vehicle type to accommodate all items. Any additional costs incurred due to exceeding the recommended passenger or luggage capacity must be borne by the traveler.
Service Time and Area:
- Standard airport transfer service is available between 06:00 and 22:00. Transfers outside this time frame incur a late-night service fee of 4,000 JPY.
- Service Area: Between Kansai Airport (KIX) and Osaka City, Japan
- Vehicle time cannot be changed within 48 hours before use.
- Pickup location can be changed for free up to 12 hours before use. Changes within 12 hours will be charged based on the distance between the old and new locations at 500 JPY per kilometer.
Transfer Time Details:
- Airport Pickup: The pickup time cannot be customized. It is based on the flight’s landing time. Free waiting time is 90 minutes from the flight landing time. If you need to wait longer than 90 minutes, you must contact the driver and pay an overtime fee of 3,000 JPY per 30 minutes. If the driver cannot contact the passenger after 90 minutes, they have the right to leave without a refund.
- Airport Drop-off: Passengers can set their preferred pickup time. It is recommended to depart 4 hours in advance. If the vehicle is delayed more than 30 minutes past the scheduled time, and the driver’s subsequent schedule allows, passengers can pay 3,000 JPY per 30 minutes for overtime. If the driver cannot contact the passenger after 30 minutes, they have the right to leave without a refund.
Vehicle exterior (for reference only)
Important Info
Surcharge(s)
Child car seat (over two years old)
2000 yen each, please place your order directly on the platform (if you place separate orders, please note the order number for the pick-up and drop-off service).
Sign-holding service
2000 yen/time. Please place your order directly on the platform (if you place separate orders, please note the order number for the pick-up and drop-off service).
Late-night service fee
Standard airport transfer service hours are from 6:00 AM to 10:00 PM. If your transfer time is outside this range, please note it when placing your order so customer service can confirm vehicle availability. If service is available, an additional late-night service fee of 4000 yen will apply.
Overtime waiting fee
The free waiting time for airport pickup is 90 minutes after your flight lands, while the free waiting time for drop-off is 30 minutes after your designated pick-up/drop-off time.
If the free waiting time is exceeded, the customer can pay an overtime fee of 3000 yen for 30 minutes, provided the driver's subsequent orders are not affected. If the driver is unable to contact the customer after 30 minutes, the driver has the right to leave without refund.
Additional pick-up and drop-off location fees
If additional pick-up and drop-off locations are required, an extra fee will be charged starting from the second address. The fee is calculated based on the distance from the first address, at 500 yen per kilometer.
Reminders
Please be sure to leave your LINE ID or WeChat ID when ordering (after leaving your ID, please enable the "Add Friends" setting so that customer service can contact you promptly).
After you book your pick-up and drop-off service, our customer service team will be available to assist you between 8:00 AM and 11:00 PM Japan time. Please contact customer service as soon as possible if you encounter any problems.
Please do not eat or drink in the carriage. If you make a mess, the driver has the right to charge you for cleaning.
If your airport transfer is delayed by more than 2 hours and we are unable to arrange a replacement vehicle, we can cancel your order free of charge. If your flight is cancelled due to flight cancellation or weather conditions, we can also cancel your order free of charge.
If your airport pickup flight is delayed, please be sure to notify customer service as soon as possible (no later than before the flight's departure). The customer service team will do its best to arrange a vehicle for you. If a replacement cannot be arranged, we can cancel your order free of charge.
If a flight is cancelled due to force majeure such as severe weather, the order can be cancelled free of charge upon providing proof.
This product is not available with pet-friendly features.
Your voucher will include information about the driver and vehicle for the day of your trip. To allow time for us to confirm this information, your voucher will be sent the day before your trip. Thank you for your understanding.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Validity Period
- The voucher must be used on the selected date and within operating hours; Invalid after expiration
Pickup Point
Location Name: KIX
Address: KIX, 1 Senshu Kuko Kita, Izumisano, Osaka PrefectureLocation Name: ITM
Address: ITM 3 Chome-555 Hotarugaike Nishimachi, Toyonaka, Osaka 560-0036FAQ
Yes, private airport pickup services are available for transfers from Kansai International Airport (KIX) to major cities in the Kansai region. This includes popular destinations such as Osaka City, Kyoto, Kobe, Nara, and Wakayama, offering a convenient way to reach your specific hotel or accommodation directly.
Private airport pickup services offer a direct, door-to-door experience, eliminating the need for transfers with luggage on public transport. Unlike trams or buses, a private car provides personal space and comfort, especially beneficial after a long flight or when traveling with excessive baggage. It aims to save you significant time by taking the most efficient route directly to your lodging.
A 'private airport pickup service' in Japan typically refers to a dedicated, pre-booked vehicle that transports you directly from the airport to your specific destination. It involves a professional driver meeting you at the airport, often with a name sign, and driving you in a private vehicle without shared rides, prioritizing convenience, comfort, and direct transit for individuals or groups.
The private airport pickup service from Kansai International Airport (KIX) typically covers several key cities within the Kansai region. These commonly include Osaka City, the historical city of Kyoto, the port city of Kobe, the ancient capital of Nara, and the coastal prefecture of Wakayama, providing extensive coverage for travelers' needs.
Choosing a private airport pickup service with heavy luggage offers substantial benefits. It eliminates the hassle of navigating public transport systems, carrying bags up stairs, or through crowded stations. Drivers assist with luggage loading and unloading, ensuring a comfortable, stress-free transfer directly to your accommodation, providing much-needed relief after a journey.
A private airport pickup service saves time by providing direct, non-stop transportation from Osaka International Itami Airport (ITM) to your exact destination. You avoid waiting for public transport schedules, navigating complex routes with transfers, or finding taxis upon arrival. The pre-arranged service ensures a vehicle is ready when you are, allowing for immediate departure and a more efficient journey.
For private airport pickup services at Kansai International Airport (KIX), a generous free waiting time is usually provided to accommodate flight delays and immigration procedures. Typically, this includes 90 minutes of free waiting time for airport pickups. For airport drop-offs, a shorter free waiting time of 30 minutes is common.
Yes, drivers for private airport pickup services are typically carefully selected and trained to uphold high service standards. They are chosen for their professionalism, local knowledge, and driving expertise. This ensures a safe, smooth, and pleasant journey, adhering to specific service specifications designed to enhance your transfer experience between Osaka airports and your destination city.
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