| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB, 50GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Albania, Ireland, Estonia, Austria, Bulgaria, Belgium, Iceland, Poland, Denmark, Germany, France, Finland, Netherlands, Czechia, Croatia, Latvia, Lithuania, Luxembourg, Romania, Malta, United States, Norway, Portugal, Sweden, Switzerland, Cyprus, Slovakia, Slovenia, Turkey, Ukraine, Spain, Greece, Hungary, Israel, Italy, United Kingdom, Kazakhstan, Pakistan, Uzbekistan, Liechtenstein, Moldova, Kyrgyzstan,Montenegro |
| Mobile Carrier | Varies by region |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B3(1800 MHz), B8(900 MHz), B41(TD 2500 MHz), B40(TD 2300 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot,flat |
| Network Type | Roaming |
Before installing eSIM, please make sure to connect to WiFi or mobile network to scan the QR Code or enter it manually to add the action plan. (After the iPhone is updated to iOS 17, you can directly click "Open Photos" to scan the picture QRCode in the phone to install it)
Please install according to the instructions. Do not jump out of the screen during the process to avoid misjudgment by the phone and causing the eSIM plan to be deleted.
A QRcode can only be scanned once with one mobile phone and cannot be replaced after binding.
If an error message is displayed after scanning, it does not mean that esim is invalid. Please restart your phone and go to the mobile service page to check whether esim has been bound to your phone, or contact customer service for assistance. Do not scan other QRCodes without authorization to cause repeated binding and cause esim to become invalid.
Please activate your eSIM within 180 days of receiving it. Activation and use will not be possible after the expiration date; otherwise, refunds or extensions will not be possible.
For iPhone, please delete the description file (check steps: Settings -> General -> Device Management, scroll to the bottom, if there is no description file, it means it is normal) to avoid being unable to use it smoothly.
If the eSIM plan is not fully used or the plan is deleted without the judgment of customer service staff, reissue and refund will not be possible.
The day you scan the QR code counts as the first day of usage. It is recommended to scan and install the eSIM just before your flight or upon arrival at your destination to avoid starting the usage period early. The day is calculated based on Taiwan time (GMT+8) midnight 0:00, not a 24-hour rolling period.
The quality of telecommunications networks in different countries varies, and the base station construction is not as dense as in Taiwan. The region and telecommunications construction of each country are different. Refunds cannot be requested due to signal conditions in a few areas. If you encounter poor signal, you can manually switch telecom providers. Telecommunications provider switching method: Network selection/Telecom provider>Automatic shutdown>After searching, there will be different telecom providers to choose from.
If it cannot be used when you arrive at your destination, please contact line customer service. After-sales service cannot be handled after returning to your country.
Use period
To select the ideal eSIM, consider your trip duration, estimated daily data usage, and the number of countries you'll visit. Options typically include daily high-speed, total data, or unlimited data plans. Daily high-speed plans are suitable for short trips with moderate usage, while total data plans offer flexibility for longer journeys. For extensive usage or sharing, unlimited data plans provide continuous connectivity. Ensure the plan covers all your destination countries in Europe or the specific regions in the USA.
Yes, you can typically set up your Europe or USA eSIM before you travel. Installation often involves scanning a QR code provided after purchase. The eSIM usually activates automatically once it connects to a supported local network in your destination country. This allows you to have internet access as soon as you land, making for a seamless start to your trip without needing to find local Wi-Fi immediately.
For purchasing a USA or Europe eSIM, using reputable online travel platforms is highly recommended. For instance, you can book through KKday to enjoy instant activation and easy one-click setup, which is especially convenient for iOS devices. KKday provides reliable high-speed internet options, including 4G hotspot sharing, ensuring you stay connected throughout your journey without the hassle of physical SIM cards or risk of loss.
Europe and USA eSIMs typically offer several types of data plans to suit various travel needs. These include daily high-speed data plans, which provide a set amount of high-speed data refreshed each day; total data plans, offering a fixed data allowance for your entire trip; and unlimited data plans, which provide continuous connectivity without worrying about data limits. These options allow travelers to choose based on their internet usage habits and duration of stay.
The amount of data needed for a trip to Europe or the USA varies greatly by individual usage. For light use, such as browsing and maps, 1-3 GB per day might suffice. Moderate users, who frequently use social media and some streaming, might need 3-5 GB daily. Heavy users, with extensive streaming, video calls, or hotspot sharing, would benefit most from unlimited data plans to ensure uninterrupted service. Assess your typical online activities to choose wisely.
You can typically monitor your remaining data usage directly through your smartphone settings. For iOS devices, navigate to Settings > Cellular > Cellular Data. For Android, go to Settings > Network & internet > SIMs > App data usage. Additionally, some eSIM providers offer dedicated apps or a web portal where you can track your real-time data consumption and manage your plan details. This allows you to keep track of your usage and avoid unexpected overages.
A data-only eSIM plan provides internet access exclusively, meaning it does not include a local phone number for traditional calls or SMS texting. For communication, you would rely on internet-based applications like WhatsApp, FaceTime, Skype, or other Voice over IP (VoIP) services for calls and messaging. This type of plan is ideal for travelers primarily needing data for navigation, social media, email, and app-based communication.
Yes, many Europe and USA eSIM plans support mobile hotspot sharing, allowing you to share your high-speed internet connection with other devices such as laptops, tablets, or travel companions' phones. This feature is particularly useful if you have multiple devices that need connectivity or if you're traveling in a group. It's advisable to check the specific plan details before purchasing to confirm hotspot sharing availability and any associated data limits.