For any questions regarding eSIM operation and use, please contact the supplier's technical customer service (please refer to the order notes for contact information) and provide the KKday order number to obtain quick assistance from a dedicated person.
eSIM activation steps
*It is recommended to change the action plan label to the local name (e.g. China, Hong Kong and Macau)
5. Mobile Services → Mobile Data
6. Select Secondary (e.g. China, Hong Kong, and Macau)
→ Turn off the Allow mobile data switch
7. Open this number
→Start roaming
8. Complete the setup
When selecting an eSIM for China, Hong Kong, and Macau, consider device compatibility, especially for iOS devices (version 17.4+ for enhanced installation) and specific Android phones (excluding Samsung models). Ensure the eSIM offers seamless data roaming across all three regions and provides suitable data plan features like daily or unlimited data. A reliable 5G network connection is also a crucial factor for stable connectivity.
Yes, the China, Hong Kong, and Macau eSIM is designed for seamless data roaming across all three regions. It utilizes the telecom data roaming service provided by CMHK China Mobile Hong Kong, ensuring consistent and reliable connectivity whether you are in mainland China, Hong Kong, or Macau. This simplifies your travel experience by providing unified coverage.
For iOS users with iOS 17.4 or above and the latest application version, one-click installation is supported, making the setup convenient. Generally, eSIMs are installed by scanning a QR code provided after purchase. Ensure your device has an active internet connection during installation. After successful installation, enable the eSIM in your phone's mobile data settings to activate it.
The telecom data roaming service for the China, Hong Kong, and Macau eSIM is provided by CMHK China Mobile Hong Kong. This partnership ensures access to a reliable 5G network. The service has been personally tested by 3C experts for its speed and performance, aiming to deliver dependable connectivity throughout your journey.
Yes, the China, Hong Kong, and Macau eSIM primarily offers data-only plans. Its main function is to provide internet connectivity for essential online activities such as browsing, using messaging applications, and navigation during your travels. These plans do not typically include traditional voice call or SMS services, but you can use internet-based communication apps.
Yes, unlimited data options are available for the China, Hong Kong, and Macau eSIM. These plans allow travelers to enjoy continuous and unrestricted internet access without concerns about exceeding data limits. Additionally, daily data plans are offered, providing flexibility to select the most suitable option based on your travel duration and data usage requirements.
The China, Hong Kong, and Macau eSIM is compatible with iOS devices, especially those running iOS 17.4 or above for enhanced installation features. It also supports various Android phone models, although it is important to note that Samsung devices are not supported. It is recommended to verify your specific phone model's eSIM compatibility before making a purchase.
The China, Hong Kong, and Macau eSIM offers flexible duration options to suit various travel itineraries. You can choose plans ranging from 1 day up to 30 days. This allows you to select a plan that precisely matches the length of your trip, ensuring you have continuous and adequate data coverage for your entire stay in the region.