Cancellation Policy

Name: 【日月潭2日遊】璀璨涵碧樓下午茶 + 日月潭包船遊湖
SKU: 182116

Question 1

How to Use Your Voucher

Accepted Answer

Please present your e-voucher and passport on-site

Question 2

Includes

Accepted Answer

Breakfast、Accommodation、Transportation、200萬履約責任險、20萬醫療險、旅行業責任保險、中文司機兼導遊

Question 3

Excludes

Accepted Answer

Lunch、Dinner、司機/導遊小費 共$400/人、行政事務費 $200/人

Question 4

Policy Info

Accepted Answer

For cancellations made at least 31 day(s) prior to selected date, a cancellation fee of 5% will apply；For cancellations made 21 to 30 days prior to selected date, a cancellation fee of 10% will apply；For cancellations made 11 to 20 days prior to selected date, a cancellation fee of 20% will apply；For cancellations made 4 to 10 days prior to selected date, a cancellation fee of 30% will apply；For cancellations made 1 to 3 days prior to selected date, a cancellation fee of 70% will apply；Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.；Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.