| Water activity type | Snorkeling, Jet ski・Water skiing, Banana boat, Parasailing |
| Tour Type | Shared tour |
Hotel Transfer included all hotels within the boundary of KK City (or 2.5km radius), including only Shangri-la Tanjung Aru will be Free of Charge. All hotel outside boundary of KK City (2.5km radius), Donggongon, Likas, Putatan and further up to Tuaran, Penampang, Lok Kawi will have a surcharge of RM30 per pax
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Pregnant women, Heart disease, Asthma
Recommend to bring: Swimsuit, Extra Cash for personal purchase, Extra Clothes, Towel
Hotel Transfer included all hotels within the boundary of KK City (or 2.5km radius), including only Shangri-la Tanjung Aru will be Free of Charge. All hotel outside boundary of KK City (2.5km radius), Donggongon, Likas, Putatan and further up to Tuaran, Penampang, Lok Kawi will have a surcharge of RM30 per pax
Anything that is not stated in the itinerary/written communication is considered as not included and shall be borne by guest
The driver will wait for the guest only 10 mins from the stated pick-up time (written communication by our operation team to the guest via Whatsapp/Email/SMS with cut off time of 9.00 pm before the tour commences)
"No Show" will be considered if the guest does not show up at the hotel lobby/arranged meeting point. This will apply to the cancellation policy as a 0% refund.
80% Refund or FREE reschedule will be given if bad weather 1 hour before the activity time. No refund or reschedule will be given during the activity time.
The tour is entitled to a postponement only if the weather is not conducive, and the risk assessment and decision are made by the tour guide/driver/any of our representatives. A new tour date will be decided upon agreement between the guide and guest. If the guest is unable to attend on this new date, no refund will be given (100% cancellation fee apply)