Cancellation Policy

Name: Accompanied by an English guide from Kanazawa! Shirakawago light-up day trip bus tour! (Ishikawa Kanazawa bus tour)
SKU: 155615
Rating: 4.88 (8 reviews)

Question 1

How to Use Your Voucher

Accepted Answer

Please present the e-voucher on-site

Question 2

Includes

Accepted Answer

air conditioned bus、guide、bus cost、dinner、consumption tax、English staff、Round-trip transportation expenses, meal fees, experience fees, consumption tax, etc.

Question 3

Excludes

Accepted Answer

personal consumption、drink、① Transportation expenses, accommodation expenses, food and drink expenses, etc. for activities outside of the travel itinerary ② Personal expenses ③ Medical expenses related to disabilities and illnesses ④ Optional travel accident insurance premiums

Question 4

Policy Info

Accepted Answer

Cancellations 11 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free；For cancellations made 8 to 10 days prior to selected date, a cancellation fee of 20% will apply；For cancellations made 2 to 7 days prior to selected date, a cancellation fee of 30% will apply；For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 40% will apply；For cancellations made 0 to 0 days prior to selected date, a cancellation fee of 50% will apply；Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

Question 5

Reminders

Accepted Answer

[About the observation deck: During the day]
The observation deck is only available for use until 3:45 pm during the day, so you cannot go to the observation deck on this tour.
[About the observation deck: Light-up hours]
Light-up lighting time 17:30-19:30
This tour does not include admission tickets to the observatory during illumination hours.
[About temperature and clothing]
Since the illumination time is at night, the temperature will be between -10℃ and 0℃, and the roads will be frozen.
We recommend wearing winter clothing, waterproof boots, and spikes. We also recommend that you bring a flashlight as it will be dark underfoot.
[About drone photography]
Drone use is prohibited within Shirakawa-go. Violations will be subject to penalties.
[About light-up admission]
From this time, an "admission ticket system" will be introduced. Admission tickets are in a holder type, so please wear the holder around your neck at all times when entering the gate and walking around the village.

Accompanied by an English guide from Kanazawa! Shirakawago light-up day trip bus tour! (Ishikawa Kanazawa bus tour)

Product Info

What You Can Expect

1 Day

Purchase Notice

Includes/Excludes

Reminders

How to Redeem Your Voucher

How to Use Your Voucher

Meeting Point

Location Name: JR Kanazawa Station Kanazawa Port Exit (West Exit) Group bus boarding area

Cancellation Policy

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