Due to the large number of mobile phone models, please ensure that your phone and its operating system support the eSIM function before purchasing. No refund will be given if the order is cancelled due to device incompatibility.
iOS 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Once an eSIM is purchased, it is deemed to be used and cannot be cancelled, returned or changed.
An internet connection is required to install the eSIM. Please ensure that there is WiFi or mobile data available in your environment before installation.
One QR Code can only be bound to one device and cannot be scanned repeatedly or with a different phone.
If the eSIM installation fails due to operational errors, or if the plan is deleted after successful installation and becomes unusable, no refund will be given. Thank you for your understanding.
If you are unable to use the service upon arrival at your destination, please contact us immediately. We will not accept refund requests if you return to your country without contacting us.
Communication quality is affected by different usage environments. Network speed will vary depending on factors such as terrain, climate, building shadows, number of users, and location. Please be aware of this.
If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
Please adhere to the principles of fair use of network communications. To maintain the quality of network connections and the principle of fair use, telecommunications companies around the world sometimes impose traffic restrictions on customers who use a large amount of network data in a short period of time. This may result in Internet access failure or reduced network speed. To ensure normal use, please try to avoid watching videos or updating software for a long time, etc., which consume a lot of data.
The European eSIM provides extensive coverage across 30 to 43 countries, ensuring seamless internet access throughout your travels. Key countries included are Belgium, Switzerland, Spain, and many others, allowing you to use a single eSIM across multiple destinations without switching physical SIM cards. This eliminates the hassle of managing local SIMs in each country.
You can easily purchase the European eSIM through KKday, which offers a convenient and secure booking experience. After purchasing, you will receive a QR code via email. To activate, simply scan the QR code with your compatible device. Ensure you have a stable internet connection during activation. It's recommended to complete this process before departing for Europe to ensure immediate connectivity upon arrival.
The 30/38 country plan of the European eSIM includes a Spanish phone number, enabling you to make and receive calls within supported European countries. This feature is highly beneficial for travelers, as it allows direct contact with local services such as hotels, car rental agencies, and tour operators, enhancing convenience and communication during your journey without needing a separate local SIM.
While European eSIMs offer great convenience, a primary consideration is device compatibility; not all phones support eSIM technology. Additionally, the initial activation often requires a stable internet connection, which might be a minor inconvenience if attempting setup without Wi-Fi. It's crucial to confirm your device supports eSIMs and to activate it in advance.
European eSIMs are compatible with most newer smartphone models, including many iPhones, Samsung Galaxy, and Google Pixel devices. The primary requirement is that your device must be unlocked and support eSIM technology. It's essential to verify your specific phone model's eSIM compatibility before purchase to ensure a smooth connection and avoid any issues during your trip.
The European eSIM typically offers various data plans tailored to different travel needs. These plans often vary by data allowance, such as specific GB limits, and validity periods, commonly ranging from a few days to a month or more. Some plans might offer unlimited data for a set period, while others provide a fixed amount of high-speed data followed by throttled speeds.
After purchasing your European eSIM, you'll generally receive an email containing a QR code. To set it up, open your phone's settings, navigate to "Cellular" or "Mobile Data," and select "Add eSIM" or "Add Data Plan." Scan the QR code, follow the on-screen prompts, and ensure your device is connected to a stable Wi-Fi network during this process. Once installed, activate the eSIM for cellular data use in your settings.
When selecting a European eSIM, travelers should consider several key factors. Firstly, evaluate the number of covered countries and ensure it aligns with your itinerary. Secondly, assess your data needs to choose an appropriate plan, whether for heavy usage or light browsing. Thirdly, check if your device is eSIM-compatible. Lastly, if local calls are essential, opt for a plan that includes a local phone number, like the Spanish number feature.