Once the QR code has been scanned and the eSIM downloaded, the order cannot be canceled or refunded.
An internet connection is required to install the eSIM. Before installing, make sure Wi-Fi or mobile data is available.
Each QR code can only be scanned and installed once. Once installed, the eSIM cannot be moved to another device or deleted, and a deleted eSIM cannot be reinstalled.
Please use the eSIM within 60 days of receiving it. After that, it will expire.
Please scan and install the eSIM after you arrive at your destination so the validity period does not start early.
iOS 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE (2020) and iPhone XS support eSIM.
Samsung phone models vary by country. Samsung phones purchased in Taiwan do not support eSIM; for phones bought elsewhere, please check with Samsung's official website first.
Connection quality may be affected by location, terrain, buildings, the number of users and the weather.
In line with the international data fair use policy, we recommend turning off Facebook video autoplay and automatic app updates or syncing to avoid excessive data use. Slow or unavailable connections caused by extended streaming of online TV or videos, downloading large files, or playing online games are not eligible for refunds or compensation.
Please note that the following plan does not support Google phones: Viettel Native (Non-Roaming) 5GB High-Speed per Day eSIM.
For tourists in Vietnam, eSIMs offering daily high-speed data plans from providers like Vinaphone and Viettel are highly suitable. Options typically range from 500MB to 5GB per day, catering to different usage needs. These provide stable 4G internet for navigation, communication, and social media, ensuring consistent connectivity throughout your trip without the hassle of changing physical SIM cards.
Yes, eSIM technology is widely available and convenient for travelers in Vietnam. You can acquire an eSIM before your trip and activate it instantly upon arrival by scanning a QR code. This eliminates the need to search for local SIM card vendors or wait for physical delivery, offering immediate internet access for seamless travel planning and communication.
Vietnam eSIMs offer significant convenience by eliminating the need to physically change SIM cards. Travelers receive a QR code, which they scan for quick installation and immediate 4G internet access. This setup is hassle-free, prevents loss of your primary SIM, and is environmentally friendly. It also supports one-click installation for iOS users (iOS 17.4+), streamlining the activation process.
Yes, a Vietnam eSIM is primarily designed for data-only usage, providing high-speed 4G internet access for your trip. This allows you to use navigation apps, browse the web, access social media, and utilize messaging apps without interruption. It functions effectively for all online activities, ensuring you stay connected without needing voice call or SMS services built-in.
Vietnam eSIMs commonly utilize major local network providers such as Vinaphone and Viettel. Both are known for their extensive coverage and reliable 4G high-speed internet services across Vietnam, including popular tourist destinations and urban areas. This ensures a consistent and strong connection for travelers throughout their journey.
Vietnam eSIMs are compatible with a wide range of modern mobile phones, including Apple (iOS 17.4 or above for one-click installation) and various Android devices. It's crucial to confirm your specific phone model supports eSIM functionality before purchasing, especially for Samsung phones, as compatibility can vary by country of purchase (e.g., Taiwan-purchased Samsung phones often do not support eSIM).
The installation process for a Vietnam eSIM using a QR code is straightforward. After receiving your eSIM QR code, simply scan it with your compatible mobile device. Follow the on-screen prompts to activate the eSIM profile. For iOS users with iOS 17.4 or above, a one-click installation feature is available, making the setup even faster and more convenient for immediate 4G internet access.
The Vinaphone & Viettel eSIM ensures high-speed 4G Internet connectivity by leveraging the robust networks of these leading local providers. They offer daily high-speed data allowances (e.g., 500MB-5GB per day). Once this daily allowance is used, data speed is typically throttled to a lower speed, but connectivity remains, ensuring continuous access for essential online tasks throughout your travels in Vietnam.