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[The Veranda Ishiuchi Maruyama - Web Exclusive Discount] Facility admission + round-trip gondola ride + lift ride
・This is an advance purchase ticket that can be purchased up until the day before your visit.
・Business hours, dates, etc. may change due to weather conditions, etc. Please check the website in advance to confirm the business hours of the day before visiting.
- Customer service contact details and business hours after purchase are listed in "How to Use".
・Please check here for detailed business information.
Product Info
Purchase Notice
[For customers using wheelchairs and strollers]
The gondola is wheelchair accessible or can be accessed with a stroller.
However, there are stairs at the disembarkation point and the square beyond is unpaved.
[For guests with pets]
If you would like to take your pet on the gondola, please purchase a pet ticket on-site.
Please use a cage. If you do not have one, we have one available for rental.
[About service suspension due to strong winds and lightning]
Service may be suspended due to strong winds or lightning.
In that case, tickets used will not be refunded.
Reminders
This is a pre-purchase ticket, so please purchase it by the day before the day of use. It cannot be purchased on the day of use.
This is a pre-sale ticket that allows you to specify the date of use. Please check the weather forecast for the date you plan to visit before purchasing your ticket.
As this is a mountainous area, operations may be suspended due to sudden bad weather, etc. In such cases, tickets will not be refunded.
The operating period and contents of the business may change depending on various conditions, including the weather. Please check the "Operation Status" on the website before departing.
Redemption Location
(Access) Ishiuchi Maruyama Resort Center
Address Info: 1699 Ishiuchi, Minamiuonuma City, Niigata Prefecture, 949-6372How to Use
[How to use the electronic ticket (voucher)]
Click on "View e-ticket" in the confirmation email and enter the verification code to display your e-ticket (if you are already logged in to KKday, verification is not required). When using the ticket, please show the smartphone with the e-ticket displayed to the on-site staff.
[Expiration date of electronic ticket (voucher)]
This offer is valid only during business hours on the date specified at the time of booking.
【KKday Customer Service Contact Information】
1. By phone
・Available hours: Monday to Friday 9:00 to 18:00 *Japan time
Customer service phone number (Japanese): 03-6161-6768
*On weekends, holidays, and during busy times, please contact us via the KKday app or email as detailed below.
2. When using the phone function of the KKday app (supports 4 languages)
・Opening hours Monday to Sunday 08:00-22:00 *Japan time
·How to Use
1. Download the KKday app and open "Manage Booking"
2. Click "Contact Us"
3. Click the "Phone" icon on the top right to make free internet calls
3. When using the messaging feature on the KKday app
・Operating hours: Monday to Sunday 08:00-22:00 *Japan time
·How to Use
After logging in to the member page, you can send a message via the inquiry page in the reservation management section.
4. By email
Hours of operation: Monday to Sunday 08:00-22:00 *Japan time
Email inquiries: service@kkday.com
How to Use Your Voucher
- Please click on the redemption link in the order confirmation email, enter the verification code (skip this step if you have already logged in), and follow the on-site staff's instructions to complete the Swipe to Redeem process
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Experience Location
Location Name: (Access) Ishiuchi Maruyama Resort Center
Address: 1699 Ishiuchi, Minamiuonuma City, Niigata Prefecture, 949-6372Cancellation Policy
- Cancellations 3 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- For cancellations made 1 to 2 days prior to selected date, a cancellation fee of 30% will apply
- Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
There are several ways to get to the central entrance of Ishiuchi Maruyama from JR Echigo-Yuzawa Station. You can take the free shuttle bus, which usually operates during specific seasons. It's recommended to board at the East Exit of Echigo-Yuzawa Station. Alternatively, you can take a local bus; look for routes heading towards Ishiuchi Maruyama in front of the station. For a faster and more convenient option, a taxi will take approximately 15-20 minutes, making your journey smoother.
The Ishiuchi Maruyama The Veranda observation deck is very suitable for first-time visitors. It primarily uses a gondola to easily transport guests to the viewing point, allowing you to enjoy magnificent natural scenery without needing any mountaineering experience or special physical fitness. It's an excellent choice for those who want to relax, enjoy the mountain views, or travel with family. Even if you're not participating in activities like skiing, you can fully experience its unique charm throughout the four seasons.
The 'Ishiuchi Maruyama The Veranda Gondola Round-Trip Ticket + Facility Admission' primarily includes round-trip access on the gondola and admission to the The Veranda observation facilities located at the summit. This allows you to conveniently reach the higher ground and overlook the vast Uonuma Plain and Echigo Sanzan mountains. At the viewing point, you can typically enjoy comfortable resting areas and experience seasonal limited views such as sea of clouds, sunsets, or golden autumn rice fields from the best vantage points.
You can book the Ishiuchi Maruyama The Veranda gondola round-trip ticket and facility admission through the KKday online platform. Booking on KKday is a simple process where you can easily select your ticket type, complete payment, and then receive an e-voucher, saving you time queuing on-site. This ticket is for advance purchase, and it's recommended to complete your purchase the day before your intended visit to ensure your travel plans proceed smoothly.
The operating hours for the Ishiuchi Maruyama The Veranda observation deck are not fixed. They are subject to adjustment based on different seasons, weather conditions, and any special events. To ensure your trip is smooth, it is strongly recommended to check the official Ishiuchi Maruyama website before your departure. The official website will provide the most up-to-date and accurate information on operating hours, opening periods, and any latest announcements, allowing you to plan your itinerary in advance.
From the Ishiuchi Maruyama The Veranda observation deck, you can admire Echigo Sanzan, one of Japan's top 100 famous mountains, and the vast Uonuma Plain. The scenery here is distinct in each season. In summer, the verdant mountains and fresh air are refreshing; in autumn, the foothills present a golden expanse of harvested rice fields, contrasting with the distant mountains. In the early morning or evening, you have the chance to witness magnificent sea of clouds and sunsets that paint the entire mountainside in hues of orange and red, offering ever-changing vistas.
The journey to the The Veranda observation deck via the newest Ishiuchi Maruyama gondola is very quick and comfortable. From the gondola boarding point, it takes approximately only 7 minutes to reach the observation platform at the summit. This short and smooth gondola ride allows you to ascend with ease and quickly arrive at a high vantage point to overlook the stunning views of the Uonuma Plain and Echigo Sanzan mountains.
The Ishiuchi Maruyama The Veranda observation deck offers different beauty in every season, but the best time to visit depends on the scenery you wish to see. If you prefer lush greenery and cool mountain breezes, summer is a good choice, and you might have a chance to see the sea of clouds. If you long to see the golden rice fields at the foot of the mountain during harvest, then autumn (around September to October) would be the best time, when the mountain colors are also richer. It is recommended to choose your visiting time based on your personal preferences.
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