Embark on the ultimate white water rafting experience that takes you to the exhilarating rapids of Padas River near Kota Kinabalu.
A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 2 day(s) before the departure date
Not recommended for guests who panic easily or have low stamina, children under 5 years old, and people with medical history of pain
Service shall be conducted accordingly and fulfilled following the stated offer in website/written communication
All not stated in the itinerary/written communication is considered as not included and shall be borne by the guest/agent/3rd parties
OKU and pregnant woman shall be accompanied by group member or family member (fall under group leader/family member responsibility). However, you must notify the guide on the ground for us to aware of the situation and operate as best as we can
Driver will wait for guest only 10 mins from stated pick-up time (written communication by our operation team to the guest via WhatsApp/email/SMS cut off time 9 pm day before tour commences)
"No Show" will be considered if guest does not show up at hotel lobby/arranged meeting point. This will be applied on the cancellation policy as 0% refund
80% refund or FREE reschedule will be given if bad weather 1 hour before the activity time. No refund or reschedule will be given during the activity time.
The tour is entitled to postponement only if the weather is not conducive for rafting, and the risk assessment and decision is made by the tour guide/driver/any of our representative. A new tour date will be decided upon agreement between the guide and guest. If the guest is unable to attend on this new date, no refund will be given (100% cancellation fee apply)
Please provide your reachable contact APP ID (LINE/ WeChat/ WhatsAPP/ Kakao/ Viber) in order for the operator to contact you if need.
Private Tour: All hotels within the boundary of KK City (or 2.5KM radius), including only: Shangri-la Tg Aru, will be free of charge. All hotels outside the boundary of KK City (or 2.5KM radius), Donggongon, Likas, Putatan and farther (up to Tuaran, Penampang, and Lok Kawi) will have small surcharge of RM30/pax.