| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Cyprus, Latvia, Slovenia, Bulgaria, France, Slovakia, Romania, United Kingdom, Italy, Germany, Czechia, Portugal, Spain, Netherlands, Turkey, Vatican City, Austria, Poland, Ireland, Hungary, Croatia, Lithuania, Estonia, Sweden, Norway, Malta, Belgium, Greece, Denmark, Finland, Switzerland, Iceland, Luxembourg, Liechtenstein, Moldova, Serbia, Ukraine, San Marino, Faroe Islands, Saint Barthélemy, Saint Martin (France), Saint Martin, Martinique |
| Mobile Carrier | Varies by region |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
When installing eSIM, the device must be connected to Wi-Fi or mobile data. It is advised to install eSIM before departure or use the free airport Wi-Fi at the arrival airport
Please print out the voucher or have another device to show the QR code so that you can scan it for installation
To manually join eSIM, please refer to the eSIM details in "Pre-departure Reminder", copy and paste <SM-DP_Address> and <Activation Code> , there is no need to enter the <Confirmation Code>
Please turn on eSIM's data roaming and automatic network selection, confirm VPN is off and remove any existing configuration (Setting - General - VPN & Device Management). Then, wait for 1-3 mins and the connection should be established automatically
This eSIM must be activated within 90 days after being issued. It is recommended to activate it as soon as possible after arriving at the destination to ensure your usage rights
Check eSIM data usage and installation status: Please enter your order number (starting with 26KK) on this website to check: https://search.t-sim.hk/dataplan/order
Calculation method of days: 24-hour system (users purchase a 3-day Internet plan, install it at 9/1 at 10:00 am, and this plan will end at 9/4 at 9:59 am)
Some applications (such as mobile payments, online banking, video streaming, short videos, or AI applications) may be restricted based on regional IP addresses or security regulations. This is an application-side mechanism and not a network connection failure. It is recommended to check the whether data roaming supports your frequently used applications before departure
Connection quality may fluctuate due to factors such as location, terrain, building obstruction, number of users, and weather conditions. This is normal. If you experience abnormal network speeds, it is recommended to move to a different location, switch on and off airplane mode, or contact online customer service for assistance
Hotspot sharing is supported, but continuous hotspot sharing may affect internet access. It is recommended to use a separate eSIM for each device. It is not recommended to watch videos for extended periods, download/upload large files in a short time or hot-spotting multiple devices. If you must, please purchase a "total data plan" for higher data allowance
The Europe 5G eSIM offers a stable and high-speed internet connection by leveraging strictly selected local operators. This ensures reliable data usage throughout your trip without worrying about signal drops. Its 5G capability provides fast browsing and streaming, which is essential for modern travelers navigating various European destinations.
For a 30-day period, the Europe 5G eSIM typically offers flexible data plan options to suit diverse travel needs. These can include daily data allowances, total data packages for a fixed duration, or even unlimited data options. You can select the plan that best aligns with your itinerary and expected data consumption during your trip.
A Europe 5G eSIM provides several key conveniences over traditional physical SIM cards. There is no need for physical shipping or swapping SIM cards, eliminating concerns about losing card pins. Activation is quick via a QR code scan, or for iOS 17.4+ users, through a one-click installation, allowing instant connectivity without missing calls from your original number.
Yes, the Europe 5G eSIM is primarily designed to provide data-only functionality, giving you reliable internet access across all supported countries. This allows you to use your favorite messaging and calling applications over the internet while retaining your original phone number for direct calls and texts without interruption.
The Europe 5G eSIM provides extensive coverage across 41 countries within Europe. This broad multi-country support ensures seamless connectivity as you travel between various destinations, allowing you to stay online and navigate without the hassle of acquiring multiple local SIM cards or reconfiguring your device repeatedly.
Yes, a Europe 5G eSIM can be conveniently purchased and activated before you depart for your trip. You receive the voucher immediately upon purchase. Activation is typically done by scanning a QR code, or for compatible iOS 17.4+ devices, through a simple one-click installation via the KKday App, ensuring you are connected as soon as you arrive.
A primary consideration for using a Europe 5G eSIM is device compatibility, as not all smartphones support eSIM technology. While installation is generally straightforward, it usually requires an internet connection during the initial activation process. Users should also ensure their device's operating system is up-to-date, especially for features like one-click installation.
The Europe 5G eSIM ensures stable connectivity by partnering with strictly selected local operators in each of the 41 covered countries. This approach guarantees a robust and reliable signal throughout your multi-country journey, providing uninterrupted internet access as you move between different regions and countries in Europe.