Please check the website in advance to see what is open on the day before you go.
[How to use the electronic ticket (voucher)]
・Present your QR code at the automated ticket vending machine at each ticket counter to receive your IC lift ticket.
[Electronic ticket (voucher) expiration date]
・Valid only during business hours on the date specified at the time of booking.
・Business hours, schedule, etc. may change due to weather conditions, etc.
Please check the website in advance to see what is open on the day before you go.
[Customer service contact information]
1. When using the phone function of the KKday app (supports 4 languages)
・Opening hours Monday to Sunday 08:00-22:00 *Japan time
・How to use
1. Download the KKday app and open "Manage Booking"
2. Click "Contact Us"
3. Click the "Phone" icon on the top right to make free internet calls
2. When using the messaging feature on the KKday app
・Operating hours: Monday to Sunday 08:00-22:00 *Japan time
・How to use
After logging in to the member page, you can send a message via the inquiry page in the reservation management section.