[About measures against infectious diseases]
We are thoroughly implementing the following measures. Thank you for your cooperation.
[About age limit]
There is no age limit for participation.
Preschoolers can enter for free. Up to 3 preschool children can enter per adult.
[Regarding the waiting time to enter]
We will guide you in order from the customers who arrived, but please be sure to arrive with time to spare as you may have to wait before entering. You can enter at any time during the ticket time.
[About ticket cancellation]
Tickets can be canceled after purchase until the day before.
There is no refund for cancellations on the day.
Information on refunds due to disasters, etc. will be announced on the Tekito na Railway Exhibition official website as needed.
[Regarding time changes for purchased tickets]
You can change the time.
To change, you need to cancel the purchased timed ticket and purchase the timed ticket again. In addition, the normal cancellation policy will be set in case of time change.
[Regarding re-entry]
Re-entry is not permitted.
Also, the restroom is on the first floor. We recommend that you enter after you have finished.
[Regarding entry with a stroller]
It is possible to enter with a stroller.
When it is crowded, we may ask you to refrain from entering with a stroller.
Business hours may vary depending on the day. Please check the business hours and regular holidays before going out.
We cannot accept changes to the schedule or the number of people after purchase.