Hokkaido, Japan｜New Chitose Airport (CTS) ーSapporo/Otaru/Niseko/Rusutsu and other areas｜Airport shuttle bus
- Provide door-to-door pick-up at New Chitose International Airport, and safely and quickly send passengers to surrounding cities such as Sapporo or ski resort hotels
- Japanese government qualified green card business vehicles and professional drivers pick up and drop off in private cars, without waiting for shared rides, providing passengers with safe and reliable services
- Chauffeur transfer service for arrival or departure! Save the time and inconvenience of taking/transferring with luggage
- O・mo・te・na・shi (おもてなし) passenger concierge phone (service time 7am to 11pm), language is not a problem, providing Chinese service for passengers
Product Info
Purchase Notice
- Please provide the actual number of passengers, number of suitcases, flight information, pick-up/drop-off location information and address when ordering.
- The driver will wait at the airport according to the arrival time of the flight. The maximum waiting time is within 90 minutes after the arrival of the international flight (within 60 minutes for the domestic flight). If the flight arrives earlier than the scheduled time, you may have to wait for the driver. If the flight arrives and the waiting time exceeds 90 minutes (60 minutes for domestic flights), if the passenger does not take the initiative to notify the delay and the driver cannot contact the passenger, the driver will leave and cannot ask for a refund.
- When ordering, please fill in the quantity of all luggage. If the quantity of luggage and the number of people cannot be carried by professional judgment, we will negotiate with the passenger to change the model or cancel the order. If the actual number of luggage on site does not match the amount filled in when ordering, and the site cannot carry the luggage, the driver has the right to refuse the pick-up and no refund will be issued. Please note.
- If the flight is canceled, rescheduled or delayed due to airline factors, please contact customer service in advance.
Includes/Excludes
Reminders
When ordering, please fill in the estimated arrival time of the flight. When using the drop-off service, please be sure to reserve the customs clearance time. If the pick-up time specified by the passenger is in doubt after the professional judgment of the car dealer, the pick-up time will be agreed with the passenger again, and the order may be canceled if necessary.
Please be sure to leave the communication information that can be contacted on the day of service. If you provide a mobile phone number, please confirm that you can receive it in Japan. If you provide communication software, please confirm that you have a network and open the non-friend message setting. If the provision of pick-up service is affected because the car dealer cannot contact the passenger, it will not be possible to refund or change the order, please note.
For some pick-up locations located in narrow alleys/one-way streets, the driver may park the vehicle near the main road for passengers to board/disembark (even if it is raining or snowing), the actual location will be determined by the car dealer depending on the situation of the day.
When ordering, please fill in the quantity of all luggage. If the quantity of luggage and the number of people cannot be carried by professional judgment, we will negotiate with the passenger to change the model or cancel the order. If the actual amount of luggage carried by the passenger does not match the amount filled in when ordering and the vehicle model cannot carry it on the day, the driver has the right to refuse the pick-up and no refund will be issued. Please note.
If you need to use a child safety seat, please fill in the requirements in the remarks column when ordering; due to the limited number of seats, the car dealer will inform you whether it can be used according to the current situation, and there is no guarantee that it will be available.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Validity Period
- The voucher must be used on the selected date and within operating hours; Invalid after expiration
Pickup Point
Location Name: New Chitose Airport New Chitose Airport
Address: New Chitose Airport, Chitose City, Hokkaido, JapanCancellation Policy
- Cancellations 8 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- For cancellations made 3 to 7 days prior to selected date, a cancellation fee of 10% will apply
- For cancellations made 2 to 2 days prior to selected date, a cancellation fee of 80% will apply
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
Get Help
