Make your connection at Hanoi Noi Bai Airport easier with personal transit assistance between Terminal 1 and Terminal 2.
If you have a connecting flight at Noi Bai Airport and need to transfer between the domestic and international terminals, our airport representative can assist you with the transfer and airport procedures included in your selected package.
International → Domestic Transit
After collecting your baggage at Terminal 2 (International), our representative will meet you and assist you with the transfer to Terminal 1 (Domestic).
For Standard Transit, our representative will accompany you and assist with your luggage as you transfer to Terminal 1, then help you proceed to the check-in area and priority counter for your domestic connecting flight.
For VIP Transit, you will receive additional assistance with luggage and check-in, fast-track security screening and guidance to your departure gate.
Domestic → International Transit
After collecting your baggage at Terminal 1 (Domestic), our representative will meet you and assist with the transfer to Terminal 2 (International).
For Standard Transit, our representative will assist you with the terminal transfer, fast departure procedures, customs and security screening, then guide you to the waiting area.
For VIP Transit, additional assistance includes luggage and check-in support, direct assistance with customs and security procedures, departure immigration assistance on behalf of the passenger, and guidance to the waiting area.
Easy to Identify Your Airport Assistant
After collecting your baggage at the relevant terminal, proceed to the designated meeting point. Look for our representative holding a “Welcome to Nội Bài” sign. The representative will then assist you with your terminal transfer and the procedures included in your selected service.
The representative will meet you at the designated point after you have collected your baggage and will then guide you through the next steps of your connection.
What You Can Expect
- Personal meet-and-assist service for connecting passengers
- Assistance between Terminal 1 and Terminal 2
- Luggage assistance where included
- Check-in assistance where included
- Priority or fast-track airport procedure assistance
- Security and customs assistance where included
- Immigration assistance where included
- Guidance to your departure gate or waiting area
Important Information
- Please provide both your arriving and connecting flight numbers when booking.
- Make sure your flight connection details are accurate.
- International → Domestic connections transfer from T2 to T1.
- Domestic → International connections transfer from T1 to T2.
- Service must be booked at least 24 hours before departure time.
- Please keep your phone available after collecting your baggage.
- Airport, immigration, customs and security procedures are subject to airport and government regulations.
- Night surcharge: 100,000 VND/passenger for services between 23:00 and 06:00.
- Public holiday surcharges may apply according to the applicable holiday calendar.