| Tour Type | Private tour |
| Transportation method | Get there on your own |
| Tour types | Audio guide |
| Meal arrangement | Arrange yourself |
| Family-friendly | Free for children under 2 (no seat) |
| Sightseeing type | City walking tour |
| Transport | Walking |
Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: The audio tour starts at Elbphilharmonie. It is recommended to download the APP via high-speed internet access before arriving at the location.(Platz der Deutschen Einheit 4, Hamburg, Hamburg-Mitte, Germany)
Accessibility:The Plaza is completely accessible by elevators
Not allowed:Pets are not allowed. Only assistance dogs for individuals with disabilities are permitted
Know in advance:The entrance ticket is valid for the Elbphilharmonie Plaza. Admission to the concert halls is not included
Plaza opening hours: 10:00–24:00 daily. Last admission at 23:30
Please note that, although this tour offers a comprehensive insight into the Elbphilharmonie, it is not affiliated with the venue and is provided independently for your convenience
All visitors may be subject to security checks
After booking, you will receive an email and SMS containing a direct download link for the app and audio guide. Please follow the instructions provided on the voucher received after booking to download and access the app
The audio guide is in English only
Children under the age of three do not require a ticket
Remember to bring:All ticket holders are required to carry a valid photo ID
Hearphones
Power bank