If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Not Suitable For: Children under 14 years
What To Bring: Passport or ID card
What To Bring: Comfortable shoes
What To Bring: Weather-appropriate clothing
Not Allowed: Luggage or large bags
Not Allowed: Flash photography
Not Allowed: Alcohol and drugs
Know Before You Go: Be prepared for a significant amount of walking.
Know Before You Go: Arrive at the pickup point 15 minutes before departure.
Know Before You Go: Wear comfortable walking shoes and dress appropriately for the weather.
Know Before You Go: Eating and drinking are not permitted inside the museum.
Know Before You Go: Due to the nature of the site, it is not recommended for children under 14 years old.
Know Before You Go: The pick-up time is subject to change (departures between 05:00 a.m. and 1:30 p.m.), so please take this into account in your plans. You select a preferred time, which is not guaranteed. In exceptional circumstances, the departure time may be earlier or later
Know Before You Go: Office will contact you via WhatsApp, email or phone the day before your tour to confirm pick-up time and details
Know Before You Go: The pace and duration of the tours are determined by staff of the memorial site.
Know Before You Go: Please note the type of service: live guide or brochure. The brochure only includes a paper version in the selected language and a live guide in English.