If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
What To Bring: Passport or ID card
Not Allowed: Pets
Not Allowed: Weapons or sharp objects
Not Allowed: Oversize luggage
Not Allowed: Smoking
Not Allowed: Sleeveless shirts
Not Allowed: Smoking in the vehicle
Not Allowed: Alcohol and drugs
Know Before You Go: The pickup time may change (the possible start of the tour is between 5:00 AM and 1:30 PM), so please consider this in your plans. You choose a preferred time, which is not guaranteed. We will communicate the exact start time the day before the tour.
Know Before You Go: The names provided on the booking must match the names on the ID provided when entering, otherwise entrance may be refused
Know Before You Go: The museum determines the tour's pace; guides' behavior and pace are not under our control.
Know Before You Go: The tour leader may not speak your chosen language; it applies only to the museum tour itself.
Know Before You Go: The museum tour may sometimes be translated from other languages into your chosen language.
Know Before You Go: In rare cases when no guide will be available, the tour may be switched to a self-guided tour, or cancelled with a full refund.
Know Before You Go: If you make separate bookings, they may not go together on one tour.
Know Before You Go: If you have any questions, you can reach out to us on WhatsApp - the number is on the voucher