If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
What To Bring: Passport or ID card
What To Bring: Comfortable shoes
Not Allowed: Luggage or large bags
Not Allowed: Alcohol and drugs
Know Before You Go: As per the requirements of Auschwitz-Birkenau Museum, all participants are required to provide their full name and contact details as part of the booking
Know Before You Go: Your pickup time might be changed and will be between 5:30 AM - 1:30 PM but we usually adjust it by only 30-60 minutes (sometimes a more significant change is necessary)
Know Before You Go: If the above change is necessary then the start time will be different than the one presented on your voucher and you will be informed via email and/or What's App 12-24 hours before the amended start time
Know Before You Go: Entrance may be refused if the name provided on the booking is not identical to the name on the ID provided when entering
Know Before You Go: Maximum group size is 30 visitors per 1 guide
Know Before You Go: The pace and duration of the tours are determined by the memorial's visitor service & regulations so the duration of the trip should be considered as approximate.
Know Before You Go: The offer is written in English so the organizer is not responsible for any inaccuracies in translation into another language