About gathering and preparation
・Meeting time: The tour departs on time. If you are not able to arrive by the scheduled time, it will be considered a cancellation without notice and you may be charged a cancellation fee. Please allow plenty of time for your tour, taking into consideration traffic conditions.
・Clothing and belongings: This tour mainly involves outdoor activities.
・Clothing: Please wear comfortable clothes that you don't mind getting dirty. It will be cold during stargazing at night, so please take sufficient measures to protect yourself from the cold, such as a thick jacket, fleece, gloves, and scarf.
・Shoes: Please wear stable, comfortable shoes (sneakers, etc.).
・Other: If you are participating in activities on the lake, please bring clothes that you don't mind getting wet, a change of clothes, and a towel.
Things to note during the tour
・Take your trash home: In order to preserve the rich natural environment, please be sure to take any trash you generate during the tour home with you.
・Photography: You are free to take photos of the scenery and food, but please be considerate of other customers' privacy and refrain from taking photos of people without their permission.
・Ensuring safety: Please follow the guide's instructions at all times during the tour. Due to changes in the weather and natural environment, the tour content may change with safety as the priority.
・Cancellation due to weather
If the weather suddenly changes, we may have to cancel the tour at short notice for the safety of our guests.
・If the tour is cancelled due to bad weather, there will be no cancellation fee. In that case, we will contact you via email.