New Chitose Airport to Sapporo Hotels | Same-Day Luggage Delivery Service by Airporter
Book your New Chitose Airport (CTS) luggage transfer service on KKday! Airporter provides convenient luggage delivery between hotels within New Chitose Airport and hotels in Sapporo city. Travel hassle-free without your bags!
- Present your Airporter reservation number at the counter for easy processing
- Travel light without carrying your luggage around Sapporo
- Same-day delivery between New Chitose Airport and Sapporo hotels for convenience
Package Options
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
Important Information
Size Restrictiontions:
- Carry-on size: Up to 120 cm
- Checked baggage size: Up to 160 cm
- Non-regular size: Up to 180 cm
- Maximum weight: 30 kg per item
- Item value limit: 100,000 yen
Accepted Items:
- Suitcases (check-in or carry-on size)
- Cardboard boxes, handbags, and snowboards
Prohibited Items:
- Valuables, wallets, cash, credit cards, passports, jewelry
- Flammable or toxic substances, fireworks, stimulants
- All animals, including pets, insects, and fish
Usage Process
1. Reservation: Book at least one day in advance and receive a confirmation email from Airporter. Upload your luggage and accommodation details through the "Upload Photos" button in the email.
2. Luggage Drop-Off:
- Hotel to New Chitose Airport: Drop off luggage at the hotel front desk before 9:00 am. Pick it up at the airport counter after 2:00 pm
- New Chitose Airport to Hotel: Drop off luggage at the airport counter between 9:00 am-2:00 pm. Pick it up at your hotel after 7:00 pm
3. Luggage Collection: Show your Airporter reservation email at the airport counter or hotel front desk.
4. Luggage Tags:
- Tags are provided by hotels, but accommodations without tags can still be accommodated
- The airporter will contact the hotel in advance for luggage collection
Luggage size reference chart
Items not allowed for transport
Liability exemption for baggage damage
Drop off luggage at the hotel front desk by 9:00 am
Attach a special tag to your luggage before collection
Contact Airporter via SNS chat for inquiries
Watch the Airporter same-day baggage delivery service PV
Important Info
Includes/Excludes
Reminders
If we find any baggage that does not comply with the regulations, we reserve the right to refuse service even after your reservation has been confirmed. In such cases, we will not be held responsible in any way.
Please check that there are no abnormalities when you receive your package. If there is anything abnormal with your package, please take a photo on the spot and notify our customer center. Once you have confirmed the problem, the service is complete and we will not be held responsible in any way.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
Redemption Location
New Chitose Airport
Address Info: 〒066-0012 Bibi, Chitose, Hokkaido, New Chitose Airport International Terminal
Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
Hotel in Sapporo
Address Info: Sapporo CityHow to Redeem Your Voucher
How to Use Your Voucher
- Please present your order number
Validity Period
- The voucher must be used on the selected date and within operating hours; Invalid after expiration
Cancellation Policy
- Cancellations 1 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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