Quang Ninh

This was our first cruise. Every experience in Ha Long Bay was wonderful. It was crowded, but the scenery was unlike anything we usually see. Unfortunately, it was cloudy so we couldn't see the sunrise or sunset, but the service was so engaging that it was a truly valuable experience. We didn't have high expectations for the cabin considering the price, but it was spacious, clean, and we were very satisfied. The only downside was that the cruise guide ultimately didn't understand our food allergies and our poor English, which we had communicated multiple times beforehand. We were on an English-guided tour, so I suppose it was unavoidable to some extent. Regarding the food allergies, the information we received just before boarding was the exact opposite, and there were many things we couldn't eat. We thought it was our fault for not being good at English and laughed it off, but the guide persistently explained that they were serving the menu according to what we had been told. However, they quickly prepared an alternative menu for us, and the ship's staff were all smiling and asking if we were having fun and if the food was delicious, which was very comforting. There wasn't a one-night tour with a Japanese guide, and we thought we could manage with an English guide, but it seems we had more problems than we thought. However, the scenery and experiences made us forget our troubles. A few challenges are part of the charm of traveling abroad. I highly recommend that even those who are not confident in their English give it a try! (Looking at reviews, it seems that some guides use translation apps for detailed communication.) Don't forget to prepare cash in advance.

I used the service provided by SeA Travel Team on April 18 and April 19 for transportation between Hanoi and Ha Long Bay, and I was very satisfied with the entire experience. The driver was professional, punctual, and drove safely. The minibus itself was clean, well-maintained, and equipped with good facilities, making the ride very pleasant. I would especially like to commend Ms. Mogo Nguyen, the customer service representative, for her outstanding support. She responded to all of my questions very promptly, which gave me great peace of mind throughout the trip. I also appreciated that she proactively followed up after the service to check whether everything went well. That level of care and professionalism truly impressed me. Overall, this was an excellent experience, and I would definitely choose SeA Travel Team again for future trips to Vietnam.

It's fun, great value for money, and customer service is prompt and helpful. Very good!

Highly recommended! Jason, our tour guide, was very friendly and polite. The entire trip was excellent value for money and perfect!