【THSR Booking Code & Ticket Pickup Code】 will be provided on your order voucher 7 days before departure. Passengers using electronic tickets or convenience store pickup should collect their tickets within the specified time. For passengers choosing physical paper tickets, the tickets will be mailed to the designated address 7 days before departure! For more ticket pickup information & FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before booking this product, please be sure to read the booking instructions and related agreements in detail. If the person making the booking is not the passenger, they act as an agent and are obligated to fully inform the passenger of the itinerary. Once the agreement is accepted, the legal effect applies to the passenger, and no claims of ignorance or lack of understanding will be accepted as a defense.
If you purchase a 'Concession Ticket/Senior Ticket', please be sure to carry valid identification for entry and exit on the day of departure for inspection by THSR station staff. If you fail to provide identification or if there are discrepancies upon inspection, THSR reserves the right to refuse your boarding. You will need to purchase another THSR ticket to travel, and the original THSR Holiday ticket will not be eligible for refund or reimbursement.
Nangang, Taipei, and Banqiao stations are not applicable as both departure and arrival stations (e.g., for an itinerary with Taipei as the arrival station, Nangang and Banqiao stations cannot be used as departure stations).
The price includes one round-trip standard car reserved seat ticket. The travel date must be the same as the hotel check-in or itinerary start date. A single order is limited to the same departure and destination stations, and you must travel on the same train. If you need to delay your return, please handle the hotel return shuttle service yourself. This package consists of round-trip tickets and cannot be refunded for a single leg.
The THSR tickets included in this package are discounted tickets, valid only for the designated date and train. They are non-transferable and will not be reissued if lost; please keep them safe. Tickets that are altered, stained to the point of being unreadable, or photocopied will be considered invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the hotel's policies. For itineraries including accommodation, the number of promotional rooms is limited; actual available room types depend on sales status and cannot be changed to other room types.
For departures 29 days or more in advance, please fill in 2-3 preferred THSR train times for both departure and return in the 'Order Remarks'. The actual confirmed train times will be subject to the response from our customer service staff.
For detailed information on each product, payment methods, payment deadlines, and passenger rights, please contact KKday customer service directly. For details regarding other departure locations, carriage classes, discount eligibility, number of passengers, prices, and related regulations, please contact KKday customer service directly.
Photos are for reference only; actual conditions are subject to the site. Some attraction images on this website are provided by Mook Publications, Inc. and may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify, or suspend this project. If there are any changes to this project or its products (including but not limited to price adjustments, content, etc.), they will be announced on the official THSR Holiday website and KKday without further notice.
When checking into the hotel, you must present valid identification for the 'person who made the booking' and be at least 20 years of age.
For changes or refunds regarding the THSR tickets in this package, please contact KKday customer service. If you need to cancel your order, please proactively contact KKday customer service.
- How to use THSR Holiday -
- THSR Holiday Cancellation Notes -
- THSR Holiday Cancellation Policy -