| Transportation method | Get there on your own |
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 16:00). Notifications will then be sent via email
Infants aged 0-2 years (without a seat) can ride for free. If a seat is required, a child ticket must be purchased.
Pregnant passengers must present a doctor's certificate of fitness to travel on the day of their scheduled trip, regardless of the stage of pregnancy.
Please complete check-in and boarding procedures 30 minutes before departure. No refunds will be issued for those who fail to check in on time or miss their flight. We apologize for any inconvenience.
Flights may be cancelled or delayed due to bad weather or sea conditions. In the event of a cancellation, you will be notified in advance via your registered email address or customer service. Please check your email (including your spam folder).
Please present your e-voucher or the name of the person who made the reservation at the ticket counter for redemption. After redemption, you will receive a boarding pass for the outbound journey. Please present the boarding pass when boarding.
If you have already purchased a return ticket, please collect it at the time of redemption and keep it safe. On the day of your return journey, please wait in the waiting hall and collect your return boarding pass before boarding.
For those departing from Naha Port, parking is available at the paid parking lot at Naha Port. Meeting point: 2-1 Tsudo-cho, Naha City, Okinawa Prefecture (Naha Pier Passenger Waiting Room)
Departing from Kumejima (Kanejo Port), meeting point: 2-3 Kanejo, Kumejima-cho, Shimajiri-gun, Okinawa Prefecture (Kumejima Kanejo Port Passenger Waiting Room)