1. This is a local tour. The order and duration of sightseeing may be adjusted based on actual conditions such as weather, traffic, strikes, holidays, or crowds. Please be aware of this. The itinerary times listed are for reference only; the actual times will vary depending on the day's schedule.
2. A minimum of 5 people are required to form a group. If the number of participants does not reach the minimum required number, the trip can be cancelled or rescheduled.
3. Transportation will be arranged according to the number of people in the group. For small groups, the driver will also act as the tour guide. For large groups, if there are fewer than 20 people, the group will not be able to form and there will be no individual tour guide. Thank you for your understanding!
4. All tour participants must provide accurate and accessible contact information so that customer service can promptly notify them of travel arrangements. If you miss your tour due to being unable to be contacted in time, you will be solely responsible. Please check your email or other reliable social media channels to receive order confirmations and tour departure information.
5. As this is a group tour, in order not to affect other guests, the driver will wait for you for a maximum of 10 minutes. If you do not appear after the time limit, it will be considered as abandoning the trip, and the fee will not be refunded. You will bear the risk of being absent due to personal reasons. Please be sure to meet at the meeting point on time. Thank you for your understanding.
6. Please bring valid identification or your passport for identity verification on the day of the event. As the itinerary may involve a bus crossing the border between Italy and Switzerland, EU/EEA citizens may use their national ID cards. Non-European citizens and other travelers (such as those from the US, UK, Canada, Australia, etc.) must carry and present a valid passport to pass through Swiss customs. All documents must be originals (copies or electronic versions are not acceptable); failure to bring valid identification may result in refusal of entry.
7. Due to weather or other force majeure factors, the itinerary may be temporarily changed or suspended. Please be aware of this and pay attention to staff notifications or system updates.
8. Those under 18 years of age must be accompanied by at least one adult throughout the trip. Seniors aged 70 and above must ensure they are in good health and suitable for travel, and must be accompanied by a family member or friend aged 22 or above throughout the trip.
9. Please strictly adhere to the meeting time specified by the driver/guide. If you fail to return to the meeting point at the agreed time, the group will continue to the next attraction, and you will need to make your own way to the meeting point. Please be aware of this.
10. It is not recommended to bring luggage on a day trip. If you do bring luggage, please inform customer service in advance of the quantity, size and other details, and you can only bring it after confirming the cost or obtaining permission.
11. Drivers and guides cannot arrange special seats. If necessary, please consult with other passengers. If they refuse, please use the existing seats.
12. Unauthorized departure from the group is not permitted during the tour (except for free time). We apologize for any inconvenience. If you leave the group midway through the trip, the transaction will be considered invalid, and no refund will be given. Furthermore, you will be solely responsible for any personal injury or property damage resulting from this.
13. During free time, you should pay attention to your personal safety and property security. If you do not heed the advice and an accident or loss occurs, you will be responsible for the consequences.
14. The end time is subject to traffic conditions. Please do not book flights, ships, etc. for the same day of your trip to avoid missing your flight or ship due to unforeseen circumstances. Please be aware of this situation, and we will not provide any refunds or compensation for this.
15. This tour does not include insurance; all risks associated with participating in this tour are borne by the traveler. Please exercise caution and take necessary precautions. The company and its employees are not responsible for any personal injury or property damage, and no refunds will be provided.
A minimum of 6 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 23:59). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Heart disease, Asthma, Epilepsy, Pregnant women, High blood pressure
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
This is a local tour, and the order of sightseeing may be adjusted based on weather, traffic, and other actual conditions. Please be aware of this. The itinerary times listed are for reference only; the actual times will vary depending on the day's schedule.
Since the return time is uncertain, we cannot guarantee that you will return within the specified time. For example, if you need to catch a plane or train, we cannot guarantee that you will return. Please be aware of this situation, and we will not provide any refunds or compensation for this.
Anyone under 18 years of age must be accompanied by at least one adult.
All tour participants must provide accurate contact information and keep it accessible so that customer service can promptly notify them of travel arrangements. If you miss your tour due to being unable to be contacted in time for personal reasons, you will be solely responsible. Please check your email or social media such as WhatsApp and WeChat for confirmation messages from the operator.
As this is a group tour, in order not to affect other guests, the tour guide will wait for you for a maximum of 10 minutes. If you do not appear after this time, it will be considered as a forfeit of the tour, and the fee will not be refunded. You will bear the risk of being absent due to personal reasons. Please be sure to arrive at the meeting point on time. Thank you for your understanding.
Due to weather, temporary events at venues, or other force majeure events, the itinerary may be temporarily adjusted. Please pay attention to the operator's notices or official website updates.