1. This product is a 10-hour private tour service, with the service time calculated from the agreed pick-up time.
2. When placing your order, please provide the number of passengers, the amount of luggage, the pick-up and drop-off locations, your contact information, the attractions you wish to visit, and whether you require a child seat.
3. The vehicle type will be arranged according to the plan, number of passengers and luggage. If the number of passengers and luggage exceeds the vehicle's carrying capacity, service may not be available or a different vehicle type may be required.
4. Unless otherwise specified in the plan, all expenses such as entrance fees to attractions, meals, parking fees, highway tolls, facility admission fees, and personal expenses shall be borne by the traveler.
5. The first child seat is provided free of charge; please indicate this when placing your order. Subsequent seats may incur additional charges.
6. In case of weather, traffic control, temporary closure of attractions, or force majeure, the driver will assist in adjusting the itinerary order or providing alternative attractions based on the situation on site.
If a passenger's lateness causes a delay to the trip, the passenger can choose to shorten the trip or retain the trip and pay the corresponding overtime service fee.
To ensure a smooth trip, the driver may adjust the return time or the order of attractions based on the day's traffic conditions. If the service time exceeds 10 hours, an overtime service fee of 5000 yen per hour will be charged, with any fraction of an hour counted as a full hour. Please pay the driver in cash at the end of the trip.
Reimbursement will be based on actual expenses incurred. Please pay the driver in cash (Japanese Yen) at the end of the trip.
If there is vomiting, unpleasant odors, or other serious damage to the vehicle, a cleaning fee of 25,000 yen will be charged.
The first child seat is provided free of charge; subsequent seats will incur an additional charge of 2,000 yen each.
Please be sure to provide a contactable messaging app or phone number so that the driver can contact you before departure and on the day of departure.
Please arrive at the agreed location on time. No refunds will be given for unused time if the trip is shortened due to the passenger's lateness.
If you choose to continue the trip and this results in overtime, please pay the overtime fee according to the on-site rules.
Please select the appropriate vehicle type based on the actual number of people and luggage. If the number of people or luggage exceeds the carrying capacity limit, the driver has the right to refuse pick-up and drop-off for safety reasons.
Please keep the vehicle interior clean. If the vehicle is severely soiled due to vomit, odors, food, or other reasons, a cleaning fee of 25,000 yen will be charged.
Please keep your valuables safe. You will be solely responsible for any loss, damage, or theft of your belongings.
Parking space at tourist attractions in Japan is limited. Some attractions may require walking to designated pick-up and drop-off points. Please follow the driver's instructions on-site.
The driver-guide service mainly provides driving services, route planning, in-vehicle introductions, basic Japanese assistance, and travel advice. If you require a professionally licensed guide or in-depth guided tours throughout the trip, please confirm in advance whether it is available as an add-on.
Comfortable shoes are recommended. Some attractions in Kyoto and Nara require walking or going up and down slopes, so please allow rest time if you are traveling with elderly people or children.
The order of attractions in the itinerary is for reference only. The actual arrangement will be adjusted according to the traffic, crowds, weather and traveler demand on the day.