Please check the operating hours before your visit.Click here for the website
| Ski activity type | Lift tickets |
| Activity season | Winter |
1. The 'Hakodateyama Ski Resort' season pass is valid during the resort's operating period. *Please note that the operating period may change depending on snow conditions.
2. The 'Hakodateyama Ski Resort' season pass is valid only for the registered holder. It cannot be transferred or lent to others. If any fraudulent activity is detected, the pass will be confiscated. In cases of fraudulent activity, skiing outside designated courses, or significant violations of facility rules or etiquette, the season pass will be immediately confiscated, and future use may be denied.
3. To receive benefits associated with the 'Hakodateyama Ski Resort' season pass, you must present the pass. Benefits are for the pass holder only.
4. Benefits of presenting the 'Hakodateyama Ski Resort' season pass include access to lifts and gondolas, free admission to the play zone, free parking, and discounts on lift tickets at group ski resorts. The season pass must be presented in all cases.
5. The 'Hakodateyama Ski Resort' season pass can be used by presenting it when boarding lifts and gondolas. For identity verification, please remove goggles and face masks so your face is clearly visible. If you forget your pass and cannot present it, it will not be valid for use.
6. Refunds and reissuance after application are not possible for any reason. No cash refunds, exchanges, or compensation will be provided if the pass cannot be used due to disasters, bad weather, lack of snow, power restrictions, or mechanical issues with artificial snow machines, lifts, or gondolas. However, a 70% refund will be provided only if a medical certificate is submitted by December 31, 2026, due to pregnancy, injury, or illness. Refund processing fees are to be borne by the applicant.
7. Season passes will be mailed within 30 days of the arrival date for mail-in applications, or within 30 days of the application date for web applications. For cash-on-delivery, shipping will be via postal COD; for credit card payments, it will be sent via registered mail. Please note that you cannot specify a delivery date or time.
8. Handling of Personal Information
Personal information provided during application will be used for contacting customers, providing information via direct mail, and for statistical purposes that do not identify individuals for future marketing. For more details on our privacy policy, please visit the ski resort's website.
9. If you lose your season pass, please contact the Season Pass Office immediately.
The pass can be reissued only once during its validity period (for a fee of 3,000 JPY). Reissuance takes approximately 10 days, and the pass cannot be used until it is reissued.
Please upload photos of all people in your reservation within one day of making your reservation. These will be used to create your season pass and to verify your identity.
The face photo must have been taken within the last 6 months. Hats, sunglasses, masks, and funny face photos are not allowed. *Seniors must attach a copy of their driver's license, and those under 18 must attach a copy of their age (such as a copy of their driver's license or insurance card).
Once all information has been confirmed, we will issue your tickets and mail them to the address you entered when booking. (Please make sure to enter an address where you can receive them.)
Tickets will be shipped within 30 days of your application.
For questions regarding shipping, please contact us by email at h.info@hakodateyama.com
[How to use the electronic ticket (voucher)]
Email address: h.info@hakodateyama.com