[Spring/Summer/Autumn] Sapporo surrounding cities/New Chitose Airport/Niseko/All of Hokkaido/Private charter transfer reservation (Hokkaido)
② Depending on the number of people, we can flexibly accommodate with Alphard and Hiace Grand Cabin. Maximum of 9 people. *Please indicate the number of people and the number of luggage when ordering. *We cannot accommodate if the interior of the vehicle is narrow.
③ At reception: Support available in Japanese, Chinese and English (drivers may use a translation device).
④ An additional 25% charge will be incurred during early morning and late night hours (8:00 PM to 7:30 AM).
⑤ Child seats are available for rental at a fee of 1,000 yen each.
⑥ Free waiting time at the airport is 90 minutes (aircraft: up to 90 minutes after landing).
Product Info
Purchase Notice
Please note that this is a hire taxi and does not operate late at night.
[Additional charges] - If you are late for the meeting time In the case of a hotel, the first 15 minutes from the pickup time are free. After that, an additional charge of 2,000 yen will be incurred for every 15 minutes. If 30 minutes have passed and there is no response, the vehicle will be withdrawn or treated as a no-show. No refunds will be given. *The additional charge must be paid in cash by the driver. If payment is not made, the vehicle will not depart and will be considered a cancellation and withdrawn.
[About reservations] Reservations are accepted up to two days in advance. We will notify you of whether or not we can arrange a trip within one day of receiving your reservation. For reservations made on Saturdays, Sundays, and holidays, we will notify you on the next business day. When making a reservation, please register a mobile phone number and email address where you can be contacted while in Japan. When making a reservation, please enter your destination (building name or address, etc.). The price listed on this service is per vehicle and does not change depending on the number of passengers. If the number of passengers or the number of luggage that can be loaded (1 piece: 24 inches) is exceeded, we may refuse to use the service. Airport transfer taxi service is available in Japanese, Chinese, or English (drivers may use a translation device). If you have difficulty with the language, customer service will assist you.
[Cancellation] Free cancellation up to 10 days before boarding. 30% of the fare will be charged up to 7 days before boarding. 50% of the fare will be charged up to 5 days before boarding. Cancellation fee within 48 hours of boarding will be 100% of the taxi fare.
[Notes (after booking)]
<Boarding from the airport>
After passing through customs, please proceed to the taxi meeting point from the arrival exit. The taxi will be dispatched one hour before or after the arrival time of your flight, and a placard with your name or company name will be displayed or shown at the meeting point. <Pick-up from a hotel or other facility other than the airport> When dispatching, the taxi will be dispatched to the entrance of the building at the time you specify for service use, and a placard with your name will be displayed.
<Common precautions>
Please be sure to bring the email we sent you when you use the service. Please call the specified contact number or reconfirm the pickup time. If you are unable to use the service without contacting us or confirming, we will not be able to refund or change the date. If you are late for the service due to your own circumstances, or if the arrival is delayed due to force majeure beyond the driver's control, such as road congestion, you will be required to pay an extension fee. At that time, the driver will show you a fee statement, so please pay in cash.
Includes/Excludes
Reminders
<Boarding from the airport>
After passing through customs and exiting the arrivals exit, please proceed to the pick-up taxi meeting point. (For international flights, this is usually next to the Doraemon statue in the 2nd floor international exit lobby. For domestic flights, it will be at the exit of each arrival lobby.) The driver will greet you holding a placard with your name or company name on it. *Currently, New Chitose Airport is very congested. To ensure that the driver can pick you up, please call or message the driver or taxi company if you will be late for the meeting time. *An additional parking fee of 500 yen for Alphard and 700 yen for Hiace will be charged for commercial vehicles at New Chitose Airport.
<Boarding from hotels and other facilities other than the airport>
When it is time for your designated service, please come to the taxi at the entrance of the building where a placard with your name or company name is displayed. The driver will greet you holding a placard with your name or company name. *If you are going to be late for the meeting time, please contact the driver or taxi company: send a message. (If you are late, an additional fee may be charged.)
[About dispatch time]
<Boarding from the airport>
The standard time for dispatch is 30 minutes to 1 hour after the flight arrival time. *This time varies for domestic and international flights.
If an arrival delay occurs, the driver will check the scheduled flight time and leave the parking lot before dispatching the vehicle. *There is a possibility of delays in the event of unexpected traffic congestion or congestion.
We will arrive at the meeting point 30 minutes to an hour before and after your flight's arrival time, holding a placard with your name or company name on it.
Once you have exited the arrivals exit, please check the map attached to the reminder email and proceed to the meeting point.
<Boarding from hotels and other facilities other than the airport>
The dispatch time is based on the service time you specify.
When the time for the vehicle to be delivered arrives, the vehicle will be waiting at the entrance of the building holding a placard with your name or company name on it. *There may be delays in the event of unexpected traffic congestion or other issues.
Please leave the building and go to the taxi company designated in the reminder email.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Meeting Point
Location Name: CTS
Address: Bibi, Chitose City, Hokkaido 066-0012Cancellation Policy
- Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- For cancellations made 3 to 3 days prior to selected date, a cancellation fee of 30% will apply
- For cancellations made 2 to 2 days prior to selected date, a cancellation fee of 50% will apply
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
A private charter transfer provides direct, door-to-door transportation for inter-city travel within Hokkaido, including routes to/from Sapporo, New Chitose Airport, and Niseko. This service eliminates the need to navigate public transport schedules or make transfers, offering convenience and efficiency, especially for groups or those with significant luggage. Vehicles like Alphard (up to 5 passengers, 5 suitcases) and Hiace Grand Cabin (up to 9 passengers, 9 suitcases) are available, catering to different group sizes.
Private charter transfers in Hokkaido are provided by legal, government-approved hire cars with professional drivers and full insurance coverage for passengers. Unlike general ride-sharing options, which may have limited availability or vehicle types in some Hokkaido areas, private charters offer guaranteed pre-booked service, a choice of spacious vehicles like Alphard or Hiace Grand Cabin, and direct transfers tailored to your itinerary. They are particularly suitable for longer journeys, airport transfers, and groups up to 9 people with luggage.
A private charter transfer is particularly suitable for traveling in Hokkaido when convenience and flexibility are priorities. It's an excellent choice for groups, families with children, or those with heavy luggage, as it offers door-to-door service directly from your hotel. This option is also beneficial for reaching destinations with limited public transport access, adhering to a strict schedule, or for late-night/early-morning travel, providing a comfortable and private travel experience without transfers.
A private charter transfer serves as a practical alternative to a Hokkaido rail pass for itineraries involving destinations off main rail lines or requiring multiple stops not easily connected by train. It's ideal for direct transfers between cities, airports, and ski resorts like Niseko, offering greater flexibility and door-to-door convenience. This option eliminates the need to manage train schedules and transfers, making it highly efficient for groups, families, or travelers with significant luggage seeking a seamless travel experience across Hokkaido.
For private charter transfers in Hokkaido, available vehicles include the Alphard, which can accommodate a maximum of 5 passengers and 5 24-inch suitcases. For larger groups, the Hiace Grand Cabin is available, capable of carrying up to 9 passengers and 9 24-inch suitcases. The service selects the appropriate vehicle based on your specified number of people and luggage, ensuring ample space and comfort for your journey.
When booking a private charter transfer service in Hokkaido, you can expect reception support available in Japanese, Chinese, and English. This ensures clear communication during the arrangement process. While drivers may primarily speak Japanese, they are often equipped with translation devices to assist with real-time communication during your transfer, helping to ensure a smooth and understandable journey for all passengers.
Private charter transfers in Hokkaido can be arranged for various times, but an additional charge will be incurred for services conducted during early morning and late night hours, specifically from 8:00 PM to 7:30 AM. For airport pickups, a generous free waiting time of 90 minutes is provided, starting from your flight's official landing time. This policy allows sufficient time for clearing customs and collecting luggage without rush.
To book a private charter transfer service for your trip in Hokkaido, you will typically need to provide details such as your desired pick-up location, destination, date, time, the number of passengers, and the amount of luggage. You can easily make this reservation through KKday, which offers a streamlined booking process for reliable private charter services. Booking through KKday provides the convenience of selecting your preferred vehicle type based on your group size and ensuring a confirmed, legal transport option for a seamless travel experience in Hokkaido.
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